Walmart

Arguably, Walmart has done more than any environmental group, politician, government regulator or Silicon Valley clean tech firm to nudge the U.S. economy towards sustainability in the last five years.  Walmart’s 2011 Global Responsibility Report, published last week, makes clear that despite the recession and some revently rough going for the company–lately its stock has lagged the S&P500Walmart is pushing ahead towards its big goals: To generate no waste, to be 100%-powered by renewable energy, and to sell lots more products that sustain people and the environment.

Yet a closer look at the report demonstrates that there are limits to what any company, even one as vast as Walmart, can do. Most of its environmental gains have come from doing what Walmart has always done very well–driving efficiency in its stores and supply chain. When sustainable initiatives cost more money, as they sometimes do, progress has been halting.

Still, Walmart deserves at least two cheers, maybe two-and-half for its efforts, particularly in the current, dispiriting political climate.

As Elizabeth Sturcken of the Environmental Defense Fund, which works closely with Walmar, told me:

Leadership on environmental issues is coming from Bentonville these days, not from Washington. Some people in Washington want to roll back basic environmental protection on clean air and clean water, saying it’s bad for business. Our work with Walmart proves that’s not true….Generally,  all the signs that I see are full speed ahead.

Andrea Thomas, who has led Walmart’s sustainability work for the past six months, made a similar point. The company set big, bold, broad goals back in 2005, without knowing how it would meet them. Since then, it has discovered unexpected business benefits.

Rather than being paralyzed by (the goals), they ignited  a lot of energy behind doing experiments, trying different things. Today, there’s a lot of interesting work going on, not just in the U.S., but all over the world. I’m very encouraged by the progress we’re making.

Here’s one success story from the report, a promising new initiative and an arena in which Walmart’s progress appears to have stalled:

Walmart recycling with "super sandwich bale"

Waste: WMT has turned its garbage into an asset, just by thinking about the stuff it throws away in a more disciplined fashion. Across California, more than 80% of waste has been diverted from landfills and made into something else, turning what was a cost center into a source of new revenue.

Said Thomas: “We would pay for people to haul our trash away. And we paid to put it in a landfill. Now people are paying us.”

Success hasn’t come as easily as it sounds, of course. To help find an outlet for food waste, Walmart’s foundation donated 100 refrigerated trucks to food banks. “ Now they have a means to pick up and deliver some of the food that we can’t use in the stores, but that’s still good food,” Thomas said.

Supporting small, local farms: Last fall, WMT announced an array of targets related to agriculture. In the U.S., the company promised to double sales of locally-sourced produce, so that it accounts for 9 percent of all produce sold by the end of 2015. Globally, WMT said it will sell $1 billion in food sourced from 1 million small- and medium-sized farmers in emerging markets by the end of 2015.

To achieve those goals, Thomas told me, WMT has to simplify its supply chain to deal directly with farmers and eliminate some middlemen. “The logistics aren’t as difficult as you might think,” she said. “The farmer can actually drop off produce at the distribution center or at the store.”

If all goes according to plan, WMT  should be able to sell fresher, local food at lower prices, and eliminate some of the greenhouse gases generated by a global supply chain for food. Like the waste initiative, the agriculture initiatives mostly dovetail nicely with the culture of efficiency at Walmart.

Clean energy: To achieve its goal of being powered by 100% renewable energy, WMT has made its fleet, stores and distribution centers more efficient. But its commitment to wind and solar power  has been limited because they cost more than electricity from fossil fuels. The report says:

During FY11, we successfully completed several renewable energy projects, including the installation of 35 solar projects in Arizona, California and Puerto Rico. Eight of the solar projects installed in FY11 utilized thin-film solar, which created manufacturing jobs and accelerated this new technology’s entry to market. We installed seven fuel cell projects in California this year and completed two microturbine wind projects on the parking lot light poles at the Walmart in Worcester, Mass., and at the Sam’s Club in Palmdale, Calif.

This is all to the good. By buying renewable energy in selected markets, WMT will help bring costs down. But because wind and solar power generally cost more than electricity from coal, nuclear or natural gas in most places, WMT can’t or won’t buy clean energy on a  scale that matters. (If the company says in its report how much of its energy now comes from renewable sources, I couldn’t find it. I’d guess it’s well under 10% of  WMT’s total energy spend, but I’m ready to be corrected.) Buying renewable energy would drive up its costs, with no tangible benefits to customers, and put the company at a competitive disadvantage, as the company says in the report:

In our efforts to ensure our operations are contributing to everyday low prices for our customers, it has sometimes been difficult to find and develop low-carbon technologies that meet our ROI requirements.

This, then, is where we run up against the limits of efficiency and, more broadly, what any company can reasonably be expected to do to become more sustainable.

More broadly, it’s a reminder that the rhetoric of green business — how green is gold, how green is green, how clean energy will generate jobs and growth — hasn’t always served the cause well. Sometimes, indeed often, “green” is more expensive than “brown,” or to be more precise, the full costs of “brown” (air and water pollution, GHG emissions) aren’t captured in its price. This is why policy matters. This is why we need to price carbon emissions into the energy economy.

Put another way, so long as environmental leadership is coming from Bentonville and not Washington, we’re in trouble.

 

 

 

 

 

 

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Who says environmentalists are all gloom and doom? In terms of sheer fun, the 2011 edition of Brainstorm Green, FORTUNE’s conference about business and the environment, topped them all.

 

Chuck Leavell at Brainstorm Green

Along with  earnest talk about climate policy, nuclear power, investing in green and electric cars, there were early morning surfing lessons from Laird Hamilton, spectacular images from National Geographic photographer Paul Nicklen, fabulous sustainable food from star chefs (including Rick Moonen of rmSeafood and Michel Nischan of Wholesome Wave) and even dancing to the music of a band put together by Chuck Leavell, the keyboardist for the Rolling Stones, tree farmer extraordinaire, author of a new book (Growing a Better America) and all-around good guy.

What we all learned can’t be condensed into one blog post, but here are a few of my notes and quotes from our jam-packed 48 hours in Laguna Beach:

The future of coal: Lively debate here, with Michael Morris, the straight-talking CEO of coal-burning utility American Electric Power saying that without new government policy, coal will continue to be burned in massive quantities, not just in the U.S. but around the world. [click to continue…]

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I’ve been reading The Checklist Manifesto: How to Get Things Right by Atul Gawande. Gawande has a world-class resume, to put it mildly: He’s a surgeon, a teacher at Harvard Medical School, a staff writer for the New Yorker and a MacArthur fellow. The Checklist Manifesto is a provocative look at why we make mistakes, and how to avoid them, and while it’s mostly about medicine, Gawande also writes about the construction industry, a Boston restaurant, aviation, and how Walmart and FEMA responded to Hurricane Katrina. He doesn’t write about energy and climate, but reading the book reminded me why our efforts to decarbonize our economy aren’t working. It’s not just because they are half-hearted.

By now, the stories of FEMA’s failure and Walmart’s success in the aftermath of Hurricane Katrina are well known. Walmart responded nimbly, reopened stores quickly, and provided food, water, ice, diapers, baby formula and medical supplies to those in need. FEMA did too little too late. A 2005 FORTUNE story ran under the headline: The only lifeline was the Walmart. The Kennedy School of Government did a 2007 case study about Walmart and Katrina.

But the lesson of the story is not well understood, as Gawande writes:

Some have argued that the episode proves that the private sector is better than the public sector in handling complex situations. But it isn’t.

As he goes on to say, numerous New Orleans businesses, including the local utilities  and oil companies,  were ill-prepared for Katrina, and responded inadequately, while some local policy and fire fighters performed very well.

The real lesson, instead, is about centralization and decentralization, about top-down management and entrepreneurial initiative and, at heart, about a knowledge problem. [click to continue…]

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Plastic bags, SUVs and hamburgers: No right-thinking tree-hugger would endorse them, at least not in public. But here’s the thing: While we can replace plastic bags with reusable ones, and we can electrify our SUVs, the world’s consumers will almost surely demand more, not less, beef in the years ahead.

Which is why the World Wildlife Fund has begun a conversation about, of all things, sustainable beef.

The WWF, led by Jason Clay, its iconoclastic senior vice president for “market transformation,” last fall convened a Global Conference on Sustainable Beef, bringing together environmentalists, academics and industry giants including McDonald’s, Walmart, Cargill and JBS, a Brazilian company that calls itself “the largest animal protein processing company in the world” and owns U.S. brands Swift and Pilgrim’s Pride.

The goal? To improve sustainability within the beef industry. [click to continue…]

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Last week was a terrific week for corporate sustainability. Unilever unveiled a bold plan to reduce its environmental impact and Chevrolet — Chevrolet! — announced $40 million of carbon reduction projects. Forestry giant Georgia Pacific–owned by the Koch brothers, of all people–signed an agreement to protect endangered forests in the southern U.S., winning praise from the Dogwood Alliance and NRDC. Greenbuild, the world’s largest convention on environmentally-friendly buildings, attracted 1,000 exhibitors and 27,000 people to Chicago. Wow.

None of this will surprise readers of  Sustainable Excellence: The Future of Business in a Fast-Changing World (Rodale, $25.99) by Aron Cramer and Zachary Karabell, a smart, readable and provocative book that argues that business success in the long run will be earned by companies that “integrate consideration of society and the environment into their DNA.”  As CEO of Business for Social Responsibility since 2004, Aron has had a front-row seat (actually, a place on the field) from which to track changes in how business is being done, while Zachary is an accomplished journalist and scholar who also did a stint as a Wall Street money manager. Together, they have provided a map of the ever-evolving  business landscape, along with valuable guidance to executives who must deal with a range of sometimes competing pressures on companies to do good and to do well.

What’s the business case for sustainable excellence? They write:

What has made sustainable excellence necessary is the simple imperative of maintaining profitability in a world altered by a trio of interlocking challenges: the financial crisis that hobbled the economy, the rise of the emerging world and the increased urgency to decouple economic growth from natural resource consumption.

In short, the drive to integrate sustainability into business is a function of thousands of companies recognizing that now and in the future, this is the only viable path forward.

Aron and Zachary tell stories about GE, Google, DuPont, Shell, Levi-Strauss, BP, PepsiCo, Starbucks and Coca-Cola, among others–companies that, to varying degrees, are redefining themselves to deal with the long-term trends they’ve identified, and to meet the rising expectations of business that come from their employees, their customers, communities and NGOs. [click to continue…]

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Colgate Wisp: What a waste!

November 8, 2010

Two steps forward, one step back…

While reporting a story on the garbage industry (coming soon), I’ve run across some encouraging statistics about waste. This EPA report [PDF, available for download]  is about a year old but it says that, following year after year of steady increases, total municipal solid waste generation dropped beginning in 2008 and per-capita waste generation has  been falling slightly since 2000. Why? Well, the economy is the big factor –when we buy less, we throw away less — but other explanations also come into play. We use less packaging than we used to. (See The evolution of laundry detergent). More people carry reusable grocery bags around. And, while I’m sad to see newspaper circulation  falling, but upshot is that fewer old papers end up in the trash.

Walmart shared some impressive data with me, too. By looking for ways to recycled materials that were once headed for landfills, the company redirected more than 64 percent of the solid waste generated by its facilities in the U.S. away from landfills between February 2009 and January 2010. The company is recycling lots of carbboard, plastic, even food waste.

And then I happened upon this:

It’s a disposable toothbrush made by Colgate.  According to Colgate’s Wisp website, Wisp is “a single-use mini toothbrush with a breath-freshening bead that allows you to have a clean fresh mouth anywhere, anytime — no water or rinsing required.” Why did Colgate create the Wisp? Because “it not only combines cleaning and freshening benefits. It’s portable and discreet.” Can I use it more than once? “No. Colgate Wisp is designed for single use. Keep in mind, each pack comes with four brushes, so you can freshen up multiple times during the day.”

Crazy, no? [click to continue…]

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“Install solar. Save money from day one. No upfront investment. And you have a predictable forecast of what your power costs will be for the next 20 years.”

That’s the selling proposition that Solar City, a Foster City, CA-based startup, offers homeowners, businesses and government interested in installing solar photovoltaic panels. It’s working. Big companies like eBay and Walmart, as well as nearly 10,000 homeowners have opted to buy or lease from Solar City, which will provide design, financing, installation and monitoring of solar systems. It’s one-stop shopping for what otherwise could be a complicated business.

Lyndon Rive

Solar City is led by Lyndon Rive, 33, who is the CEO, and his brother Peter Rive, 36, who is chief operating officer. They started the company in 2006 and it’s their second startup; the first, Everdream, a software company, was acquired by Dell. Most likely, neither company would have gotten going were it not for Lyndon’s passion for underwater hockey. More about that in a moment.

I met with Lyndon Rive last week at the Solar Power International conference in L.A.  Solar City is one of several companies offering leases of solar equipment; the others include SunRun (See Will rooftop solar go mainstream?) and Sungevity ((See Solar power to the people). All are based in northern California, and for good reason. Lyndon told me that more than half of the estimated 80,000 homes with rooftop solar in the country are located in the area served by PG&E Corp., a solar-friendly utility company. How friendly to solar is the big utility? PG&E has invested in both SunRun and Solar City.

Lyndon says that Solar City does not view SunRun or Sungevity as big competitors. If anything, more solar on roofs, no matter who installs it, should drive the category. “Our primary competitor is the homeowner doing nothing,” he said. “The market is not saturated.” That’s an understatement, given that so few homes have installed solar rooftops.

Why not? Lots of reasons. The upfront costs of installing solar panels are high–about $30,000, on average. Most people have no idea how to shop for panels. Who would they hire to install them? What happens if they break? Or on cloudy days?

Those barriers to adoption were the focus when Lyndon and Peter Rive started Solar City. They’d left the software firm and investigated renewable energy. “Solar is a market that can really scale,” Lyndon says. Other companies were doing manufacturing or researching new technologies, but no one, at that time, was focusing on how the product would be delivered on a big scale. Their goal was to build the first national consumer-focused solar brand.

I asked Lyndon whether there were any models for brand that provides services for the home. Not really, he admitted. (The closest we could come up with were DirectTV, and Terminix and TruGreen, which are units of ServiceMaster.) Undeterred, they set out to make rooftop solar as easy as possible.

So far, Solar City currently operates in five states: California, Colorado, Arizona, Oregon and Texas. The states are chosen because they have generous state subsidies, or plenty of sun, or high utility bills–ideally all of the above. Under the right circumstances,  Solar City customers who lease their panels pay little or nothing upfront and immediately begin saving 10 to 15% on their utility bills. About 20% of customers choose to buy their panels.

Two recent announcements put a spotlight on Solar City. The company said last month that it had won a contract to supply thin-film solar panels to 20 to 30 Walmart stores in California and Arizona. Last week, Solar City said it will lease energy efficiency products and services to homeowners along with solar; that’s an excellent idea because it will further lower the costs of using solar power. One of the company’s key advantages is its software, which enables customers to estimate the costs of solar, and now energy efficiency improvements, on Solar City’s website.

Solar City has raised about $101 million in venture capital from such investors as Draper Fisher Jurvetson, Mayfield, DBL Investors (which stands for double bottom line) and Generation Investment Management, the firm started by Al Gore and ex-Goldman exec David Blood. The company has said it may go public by 2013.

As for underwater hockey…well, I’d never heard of it either. It’s played in a pool two meters deep, with six players on a team, slapping around a heavy puck (1.5 kilograms) as they can hold their breath and stay underwater. Why do it? “I love water,” Lyndon said. In any event, he did it well enough to be named to the South African national team, which brought him to the world championships in San Jose in 1998. There he joined with his brother in the software business–and never left.

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PoochPlanet Dog Bed--yes it's green!

Walmart and one of its supplier are turning plastic bags, bottles, cardboard and hangars into beds for dogs and litter boxes for cats, along with other eco-friendly pet products.

This is the latest example of what’s called “cradle to cradle” design — although the cradle in question here turns out to be  a PoochPlanet Dog Bed, made from recycled plastic bottles.

“We’re committed to creating zero waste,” explains John Kunkel, senior buyer, pets for Walmart. One way to get there is to take things that Walmart throws away and instead of sending them to a landfill, make them into something useful.

Worldwise, a privately-held pet products company based in San Rafael, CA, is supplying the eco-friendly gear to Walmart, the companies said today. Besides the PoochPlanet beds, they include SmartyKat Cat Scratchers (made from recycled carbboard) and the SmartyKat Litter Accessories like the SmartyKat Litter LooLadle (made from recycled plastic hangars).

SmartyKat LooLadle

Worldwise has been a supplier to Walmart since 1996, when the giant retailer began selling its SuperScratcher, a cat scratcher made from corrugated cardboard and organic catnip. Aaron Lamstein, the company’s co-founded and executive chairman, told me, “We’re  the No. 1 supplier of certified organic catnip in the United States.”

(It never occurred to me that there was such a thing as certified organic catnip. As one of my high school teachers liked to say, you learn something new every day.)

Now, there’s something silly and something serious about this latest initiative from Walmart.

It’s silly because anyone who is committed to environmental responsibility would think long and hard about owning a cat or dog. To the best of my knowledge, no one has calculated the carbon impact of pets but it is clearly not trivial in the aggregate. A 2007 survey by the American Veterinary Medicine Association says Americans own are 72 million dogs, 82 million cats, 11 million pet birds and 7 million horses.  You’ll get a lot of arguments about this topic — particularly if you write a book called Time to Eat the Dog: The Real Guide to Sustainable Living — but pets obviously eat and poop**, two activities with undeniable impacts on greenhouse gas emissions, land use, stocks of fish in the ocean and the like. Of course, as a former owner of a dog  (a golden retriever name Sophie, may she rest in peace), I’m well aware of the benefits that owning a pet can bring.

But it’s serious because efforts like this point the way to a more sustainable economy. One way to limit our use of oil and other raw materials is  to figure out ways to turn garbage into commodities that can be reused, as Walmart and Worldwise are doing.  (Here’s another example: Walmart is turning its food waste into compost in central Indiana, according to Indiana Living Green.) Without demand for recycled materials, the economics of recycling doesn’t work. But creating these “closed loop” systems that turn one man’s trash into another’s treasure is no easy feat, as Walmart’s Kunkel and Worldwise’s Lamstein explained to me.

Kunkel said the effort took more than a year and had to be coordinated with “seven or eight different divisions of the company.” After Walmart’s waste is baled, it is separated into its components at MRFs (materials recycling facilities) and the cardboard, bottles, hangars and plastic bags trucked to Worldwise’s manufacturing plants. The products that result are then shipped to distribution centers and to all of Walmart’s U.S. stores.

“We’ve had to create a playbook,” Kunkel said. “Now other manufacturers can implement a closed loop in their business.”

Lamstein said he brought the idea for what he’s calling Full Circle  products to Walmart after being invited to one of the retailer’s sustainability summits by former CEO Lee Scott. Many products that Worldwise makes are manufactured in China, he said–the firm has several offices there–but the nine products that are part of the Full Circle program are made in North America.

One problem: It’s hard to know just what environmental benefits, if any,  these products deliver, when compared to plastic or oil-based pet products, because neither Worldwise nor Walmart has done a Life Cycle Assessment to find out.

Then again, a product like the SuperScratcher that keeps a cat from destroying your furniture has its own set of environmental benefits.

“It helps prevent your $500 couch from ending up in the landfill,” Lamstein said.

Here’s a two-minute video of Lamstein explaining the “Full Circle” products, which, he says, are good for “our pets, our pocketbook and our planet.”

** According to a book with the inelegant title of Holy Shit: Managing Manure to Save Mankind: “The nation’s 68 million pet dogs and 73 million pet cats produce an average of 100 pounds and 50 pounds of waste per animal, per year, respectively.”

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051026_MB_GreenWalmart_exWalmart and GE are the superpowers of corporate sustainability. They have enormous impact (WMT) and influence (GE). Recently, I hosted a dinner about sustainability for Motorola where an executive named Bill Olson described how the company developed its Eco-Moto W233 Renew carbon neutral, energy efficient, environmentally friendly phone. To do so, Motorola needed a company that would sell it recycled plastic for the phone. That was GE. It also needed a retailer to enthusiastically sell the phones. That was Walmart. In fact, as Bill recalled, WMT exec told him that giant retailer would before long be selling nothing but “green” phones.

The point is, WMT and GE are changing business, often in unseen ways. So it’s worth keeping up with their efforts to meet their own ambitious sustainability goals. Where are they succeeding? Where are they falling short? How strong is their commitment?

WMT’s 2010 Global Sustainability Report, which was released recently, provides a snapshot of the retailer’s work. The 47-page report (available here) is, if nothing else, a reminder of the scope  and depth of WMT’s efforts—the company is buying renewable power, reducing packaging, reducing waste, making its fleet more efficient, and selling more sustainable products, and not just here in the U.S.

Here are some highlights:

Bentonville Buddies: Mike Duke and Environmental Defense Fund's Fred Krupp

Bentonville Buddies: Mike Duke and Environmental Defense Fund's Fred Krupp

When CEO Mike Duke took over last year from Lee Scott, there were questions about his commitment to the sustainability efforts. He now appears to be a believer. In the introduction to the report, he writes that  WMT has been able to “broaden and accelerate” its commitment to sustainability even during the recession. And he says:

Sustainability continues to make Walmart a better company by reducing waste, lowering costs, driving innovation, increasing productivity and helping us fulfill our mission of saving people money so they can live better.

That’s about as good a summary of the business case for sustainability as you’ll find. [click to continue…]

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WMT-EDFUntil now, Walmart’s bold sustainability efforts were marred by a glaring omission.

The $405-billion a year retailer has worked hard since 2005 to save energy, reduce waste and sell more sustainable products.

But it resisted pressures to reduce or hold steady its own greenhouse gas emissions. In fact, its carbon emissions have grown, as the middle graphic below shows. (There’s a cleaner version in WMT’s responsibility report, here.) When it comes to global warming, Walmart would appear to be doing more harm now than it was three or five years ago.

en_c_impact1

Today, Walmart made its first major commitment to reduce greenhouse gases–although, in typical WMT fashion, rather than set a tough goal that might affect its own growth curve, the company plans to turn up the pressure on its thousands of suppliers to reduce their emissions. [click to continue…]

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