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Posts Tagged ‘Conservation International’

Marriott’s Queen of Green

Friday, February 20th, 2009

Does global warming worry the Marriott hotel chain? “We face tremendous risk from climate change,” Kathleen Matthews tells me. “Our hotels will be underwater, literally.”

If, like me, you are a Washingtonian, you know Kathleen. She was an evening news anchor at the local ABC affiliate for 15 years as well a community activist who served on the board of Catholic Charities and Suited for Change (which provides clothes for women moving from welfare to work), among other groups. She’s been married to Chris Matthews of Hardball fame since 1980. And since 2006, she has been an energetic and effective advocate for sustainability at Marriott International, where she is exec vp of global communications and community affairs.

Last week, Marriott invited its hotel guests to “green” their hotel stays by buying carbon offsets to protect rainforests in the Juma reserve in the state of Amazonas in Brazil. Marriott, in cooperation with nonprofit Conservation international, had previously agreed to donate $2 million to rainforest preservation in Amazonas. Protecting rainforests, as you probably know, is an important way to mitigate the threat of climate change because tropical forests remove lots of carbon dioxide from the atmosphere.

Marriott’s initiative is noteworthy for several reasons.. First, it’s part of a broad green push by the company. Second, it’s a great way to expose millions of people to the role of rainforests in preventing climate change. (I’m told that about half a million people are staying in a Marriott property on any given night.) Third, the company says that its s efforts will help attract so-called “green” meetings. Finally, the way Marriott announced its news speaks volumes about where the media business—and corporate PR—are going today.

As part of its overall environmental commitment, called Spirit to Preserve, Marriott has agreed to reduce its fuel and water consumption by 25 percent per room over the next 10 years, install solar power in as many as 40 hotels by 2017 and expand reuse and recycling programs. They are also greening their supply chain by buying key cards made of 50% recycled plastic (24 million a year!), replacing more than 100,000 pillows with new ones made from recycled bottles (let’s hope they are as soft as the old ones), eliminating cardboard from more than 2 million rolls of toilet paper a year, and buying Bic pens (47 million) made with recycled material. The company is also ramping up its development of LEED-certified hotels.

In other words, Marriott is getting its own house in order, or at least starting to—the essential first step to any corporate sustainability plan.

The new “green your stay” program invites guests who book on www.marriott.com to offset the carbon generated during their stay for as little as US$10, or US$1/day for 10 days. The cost to offset the carbon generated in a single night in a hotel is about $1, Matthews explains, but the $10 minimum contribution helps insure that the vast majority of the funds donated will go to rainforest preservation, rather than to administrative costs.

This program expands a relationship between Marriott and a nonprofit called the Amazonas Sustainable Foundation, which supports about 2,500 residents of the Juma area who help protect the forest from illegal logging and farming. Contributions help fund people and equipment to monitor the forest, as well as other community services, designed to provide an alternative livelihood for the Brazilian poor.

For now, the Marriott website is the primary means of recruiting guests to participate. But the company may well expand that to email blasts to members of its Marriott Rewards program, tent cards in the rooms or promos on the hotel TV sets. “It’s a big communications challenge,” Matthews said. “A lot of companies that have launched these offset programs in the past haven’t gotten huge traction.”

Speaking of communication, Marriott is using social media–often called Web 2.0–to spread the word about its new program. CEO Bill Marriott Jr. wrote about the program on his blog. There’s a video promoting the project on YouTube. Marriott has set up a twitter feed alerting people to its green initiatives. The company has posted photos on Flickr. And, of course, there’s lots of detail on Marriott’s own website.

“We’re going directly to the consumer, as opposed to trying to go through the media,” Matthews says. That’s smart, and it’s a strategy that both reflects and accelerates the decline of traditional media.

In fact, Matthews told me, there are times when she travels the world for Marriott when she feels like she never left her role as a local TV reporter and anchor. She reports stories, and does her standups. The only difference is, when reporting for Marriott, she’s got to do her hair and makeup by herself.

Biz and NGOs: too cozy?

Friday, November 14th, 2008

Only a mindless anti-business zealot (and unfortunately there are still too many of those) would argue that environmental groups should not cooperate with big business when they have shared interests. Even activist groups like Rainforest Action Network and Greenpeace work closely with big companies like Citigroup and Coca-Cola, to help them make their operations more efficient or their strategy more environmentally friendly.

But there’s lots of debate about whether NGOs should accept money from their corporate partners. Does it compromise their independence? Threaten their credibility? Or enable them to bring in more money, and therefore have a bigger impact? That’s the topic of today’s Sustainability column.

By coincidence, I spent the day at the Net Impact conference in Philadelphia where corporate-NGO partnerships were one topic on the agenda. (Net Impact is an organization of business students and young business people who are committed to using business to make the world a better place. Some 2,400 people attended the very impressive event at Wharton.) I moderated a conversation about a corporate-NGO alliance with John Brock, CEO of Coca-Cola Enterprises and Carter Roberts, CEO of the World Wildlife Fund, and then listened to another where Ken Mehlman of private-equity firm KKR and Elizabeth Seeger of Environmental Defense Fund talked about their work together. CCE’s Brock and KKR’s Mehlman both said their firms got real value out of the partnerships—in terms of advice on how to better manage their operations, and from the public-relations value of the association with a green group. ”If we’re going to save the plant, we’re going to do it by making a profit,” says Mehlman. “That is the only way tit will be truly sustainable.” (When private equity firms, which are notoriously unsentimental, get serious about “going green,’ then you know the business case has become truly compelling.)

Interestingly, CCE and its sister company, Coca Cola, pay the WWF for its advice, and make donations to the group to help restore rivers and streams. But no money changes hands between KKR and EDF.

There are good arguments for both models, and you can read them in the column. My belief is that the NGOs, at a minimum, need to be transparent about their dealings with business. That is, they need to disclose how much money they are taking from their corporate partner over what period of time, and what services they are providing in return. One controversial partnership, a deal between the Sierra Club and Clorox, fails to meet this test. Here’s how the column begins:

Some environmentalists attack bottled water. Not Conservation International, a Virginia-based nonprofit that aims to protect the earth’s biodiversity.

When Fiji Water announced a sustainability initiative last spring to help protect forests on the remote Pacific Island of Fiji, Conservation International Peter Seligmann praised the move.

“We applaud Fiji Water for offsetting the climate impact of its products, reducing the impact of its operations, and funding crucial conservation efforts that support local communities and protect some of the last remaining forests in the South Pacific,” he said in a Fiji Water press release.

The endorsement didn’t surprise anyone who understands the relationships between Fiji Water and Conservation International. The privately-owned bottled water company pays Conservation International – neither party would say how much – to finance the work they do together. Stewart Resnick, who owns Fiji Water with his wife, Lynda, sits on Conservation International’s board and donates to the group.

Such cozy arrangements are increasingly common as big companies work side-by-side with big NGOs (non-government organizations). Clorox secured the endorsement of the Sierra Club – and the use of its logo — for a line of eco-friendly cleaning products, called GreenWorks that the company introduced late last year. Neither will disclose how much cash is involved.

You can read the rest here.

Who’s watching the watchdogs?

Wednesday, June 11th, 2008

Public interest groups need more scrutiny. So a forthcoming book called Green Inc: An Environmental Insider Reveals How a Good Cause Has Gone Bad (Lyons Press) by a journalist and activist named Christine MacDonald piqued my interest. MacDonald argues that big green environmental groups – specifically Conservation International (where she worked briefly), The Nature Conservancy and the World Wildlife Fund — have become too cozy with corporate America.

The big conservation groups are “deforming themselves,” engaging in “questionable practices” and cultivating “unsavory corporate ties,” she writes. They are conflicted because they take corporate money. They are too quick to provide cover for bad actors:

Groups that once dedicated themselves solely to saving pandas and parklands today compete for the favors of mining operations that remove entire mountaintops, logging and paper companies that clear-cut old growth forests, and homebuilders who contribute to urban sprawl. They rely on funds from cruise ship companies, despite the industry’s record for polluting the oceans. Among the most generous donors are the biggest environmental scofflaws of all: energy companies.

It’s an explosive charge—but MacDonald fails to prove it. The book is spotty, uneven and ultimately disappointing, for the most part lacking the specifics that would show how conservation groups either enabled or covered up bad corporate behavior. But Green Inc. does raise provocative questions about the business models of some of America’s most important green groups.

MacDonald’s basic point—that conservation groups work closely with polluters—is both true and unremarkable. No one would expect the pastor of a church to close its doors to sinners; why, then, should we ask environmental groups to refuse to work with oil companies, mining companies, home builders or giant retailers like Wal-Mart. (McDonald, as it happens, also uses religious language to make her case, writing at one point that CI and others are “guilty of making deals with the devils of deforestation, habitat destruction, and global warming.”) Hey, people rob banks because that’s where the money is. Environmentalists need to get their hands dirty and deal with polluters.

It’s important to understand the role that CI, TNC and WWF play in the NGO ecosystem. They are collaborators, not activist groups. Other green NGOs are activists, and many are both essential and effective—the Rainforest Action Network, Greenpeace, Forest Ethics and Earthworks, to name just a few. But after they raise a ruckus, big companies frequently turn to groups like CI, TNC and WWF for guidance and help in making those pesky activists go away. (You can almost think of the Rainforest Action Network as the business development arm of CI.) Other NGOs like the Environmental Defense Fund and the Natural Resources Defense Council juggle both roles—they are sometime allies, sometime critics of corporate behavior. They’ll sue a company one day, then make nice the next. Hey, the world’s a complicated place.

The key question is, what impact do the collaborative groups have after they engage? I’ve spent a lot of time looking at work done by Conservation International (with Wal-Mart, Starbucks, McDonald’s and Marriott), less with World Wildlife Fund (mostly with Coca-Cola) and none with The Nature Conservancy. My strong belief—informed by reporting—is that they do a lot more good than harm. CI helped guide Wal-Mart through its ambitious and impressive sustainability drive. (By coincidence, I was on a reporting trip today with people from both Wal-Mart and CI who are working together to clean up a big, polluting industry. More to come…) WWF is doing superb work around water and supply chain with Coke, and Jason Clay, who works there (and who I wrote a column about last month), is an important thinker around the question of how to make agriculture more sustainable

Having said that—MacDonald tells a couple of stories that I’d like to know more about. She writes about CI’s work with Bunge in Brazil, saying that CI has allied itself with the company and against local groups protesting deforestation for soy. She accuses an alliance of companies, NGOs and governments called the Business and Biodiversity Offset Program of helping a mining consortium develop valuable forests in Madagascar. LI’d like to know more—so anyone who has insight into these projects, please email me.

I’ve also come away from this book wondering whether CI, WWF and TNC pull their punches because they don’t want to offend corporate donors. I think these groups and others need to be more transparent about their funding sources, particularly since they ask the public for money. They say they don’t depend on corporate donations or fees. (CI’s Glenn Prickett tells me that less than 10% of their funds come from corporate contributions.) But that accounting does not include donations from corporate executives acting as individuals or family foundations. MacDonald writes that CI got $21 million from the Walton Family Foundation (founding family of Wal-Mart) in 2005, representing nearly a quarter of its revenues that year. I wonder about CI’s partnership with Fiji Water, especially since one of the company’s owner sits on the CI board. (Shouldn’t a conservation group discourage consumption of bottled water?) MacDonald also writes that TNC received “hundreds of thousands of dollars in Shell donations” before giving the company a leadership award. If true, that’s yucky.

Here’s a thought: Whenever an NGO produces a press release praising a company, or announcing a partnership, or giving an award, maybe it should disclose how much money it has been paid by the company for consulting and how much money executives, company founders and their foundations have donated.

You might argue that it would be simpler for these groups to refuse all corporate money. I disagree. They provide valuable advice and expertise to companies; there’s no reason that individual or foundation donors should foot the bill when CI helps Starbucks develop a program for rewarding coffee growers who embrace sustainable practices or WWF helps the sugar industry develop more sustainable growing practices.

But more transparency would help. To that end, I will ask CI how much money it has taken in from Fiji Water and WWF how much it has gotten from Coke. (In the interests of transparency, you should know that CI is a programming partner of Fortune’s Brainstorm: Green, a conference on business and the environment that I chair; my wife works for Greenpeace; occasionally I am paid for giving speeches and moderating panels but if the client is a public company, I give the money away; and my daughter’s a summer intern at Edelman, a PR firm with a big sustainability practice. I try to set all that aside when I write.)

Your thoughts?