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Archive for the ‘Transparency’ Category

GE: Good citizen, but where’s the payoff?

Thursday, July 29th, 2010

“Responsible business,” says Bob Corcoran, “is good business.”

And what’s responsible business? “Make money, make it ethically and make a difference.”

Bob Corcoran

Bob is vice president for corporate citizenship at GE, a 30-year company veteran, and a good guy. We met in 2o04 when we traveled together in Ghana while I was reporting a story on GE’s values for FORTUNE. (See Money and Morals at GE.)  Recently we spoke about GE’s 2009 citizenship report, and about what GE has learned in the past five years from its corporate citizenship efforts, including its high-profile campaign around Ecomagination, which focuses the company, and its marketing, on products and services that help solve the world’s big environment problems.

Inside GE, Ecomagination is deemed a success, so much so that it has spawned a sister initiative (if you can spawn a sister) called Healthymagination, focused on profitably creating better health for more people. GE says that it expects Ecomagination product revenues to grow at twice the rate of GE’s overall revenue between now and 2015.

The logic behind both initiatives is simple, Bob noted. Big global problems demand big solutions from big companies. GE prides itself on “tackling the world’s most complex and pressing problems,” as chief executive Jeff Immelt writes in the report.

The trouble is, the payoff for GE’s shareholders have been disappointing. I didn’t realize just how disappointing until I put together this chart comparing GE’s stock-price performance to the S&P500 and to a couple of its conglomerate competitors, Siemens and United Technologies. (more…)

Ten “green” brands, and the rest of the story

Wednesday, June 9th, 2010

You probably would not think of corporate giants Clorox and Colgate-Palmolive as “green” companies. But they own two of  top 10 “green” brands, at least in the eyes of consumers, according to new global survey of consumer perceptions by WPP, the giant marketing and communications firm.

Burts-BeesTopping the list of U.S. brands is Burt’s Bees, which is a unit of Clorox–a fact that isn’t exactly trumpeted on Burt Bee’s extensive website. Instead, the company tells the story of how Roxanne Quinby started the company in rural Maine by making candles out of Burt Shavitz’s beeswax, after which they fell in love and moved into an abandoned schoolhouse to make more. Her folksy little essay concludes: “The honey and candles are gone, the kids are grown, our friend sold the schoolhouse and now it’s a tattoo parlor, and Burt bought a classic motorcycle with his earnings, but otherwise everything’s pretty much the same here at Burt’s Bees.” Well, yes, everything’s pretty much the same except that Burt and Roxanne split, she sold to 80% of the company to a private equity firm, which then sold it to Clorox, best known for its bleach, for $913 million in 2007.

tom's of maineTom’s of Maine is No. 3 on the list. (Maine is obviously a green state, in the eyes of consumers.) Its marketing, too, features homey images from the company’s early years and talks about “putting the good of community and planet first.” Its toothpastes, mouthwashes, soaps and deodorants are all natural (no aluminum in the deodorant) and use environmentally-friendly packaging. Meriting only the briefest mention is the fact that the family-owned firm was sold in 2006 to Colgate-Palmolive, which makes Ajax and Speed Stick, a deodorants whose active ingredient is aluminum ziconoium tetrachlorhydex. (So is aluminum in deodorant a good or bad thing? Who knows?) Tom’s co-founders Tom and Kate Chappell, meanwhile, have moved on to a new company called Rambler’s Way which makes “superfine, sustainable, American worsted wool apparel.” (more…)

A dramatic story behind a soccer shirt

Thursday, June 3rd, 2010

Devoted fans of Ghana will wear this soccer jersey, designed by Puma, when they cheer on their team this month during 2010 World Cup in South Africa.

Puma-Ghana-AwayJersey-10-12-1

Fans of Cameroon, meanwhile, will don their team’s green World Cup jersey.

PUM_40085_A_big

Ivory Coast

Ivory Coast

Algeria

Algeria

Puma also sells replicas of the World Cup jerseys for Algeria and the Ivory Coast.

What all these shirts have in common is that they are manufactured  by Impahla Clothing, a supplier to Puma based in South Africa that was started a few years ago by a man named William Hughes.

Surely there will be drama when play begins in the World Cup, but it will have to be exciting to compare with  the drama in the life of William Hughes. He has known first-hand the joy of victory and the agony of the defeat.

Born in Kenya, Hughes, who is now 47, moved at a young age with his family to Zimbabwe. (more…)

The business of rating business

Sunday, May 30th, 2010

good-better-bestIs Coca Cola a more sustainable company than PepsiCo? Which company is greener, Dell or Hewlett Packard? Both UPS and FedEx say they are environmental leaders—who’s right?

Underwriters Laboratories (UL) — one of the world’s oldest and most respected standard-setting organizations — is going to help settle some of those arguments.

In cooperation with Greener World Media – the publisher of Greenbiz.com, where I’m a senior writer — UL plans to launch a ratings system for companies by the end of the year. This is a big deal because it could help bring credibility and clarity to the very crowded and confused business of sustainability ratings, rankings and eco-labels.

The news that Greener World Media and UL are working together on a sustainability standard surfaced last week when Marcello Manca, the vice president and general manager of UL Environment, spoke on a panel at the Amsterdam Global Conference on Sustainability and Transparency convened by the Global Reporting Initiative (GRI). At the same time, my friend Joel Makower, the founder of Greener World Media, wrote a detailed blogpost, explaining the origins of the project, which go back to the early 2000s.  Joel calls the new venture “LEED for companies,” saying:

We’ve long described this in shorthand as “LEED for Companies” — that is, a point-based rating system along with good-better-best levels of certification. We have been inspired by the success of the U.S. Green Building Council’s LEED green building rating systems, which created definitions of “green building” where there were none. Those ratings systems were critical catalysts in spurring the green-building market. Similarly, we believe this new standard and rating system will help define sustainability at the enterprise level, growing markets for certified companies.

If all goes according to plan, the new ratings system will rise above the crowd because it combines the knowledge and networks of Joel and Rory (more…)

PNC Bank: Helping to destroy mountains

Tuesday, May 18th, 2010

2825430279_a3aa7cd059_oPNC, a big regional bank (annual revenues: $16 billion) based in Pittsburgh, has become the bank that environmental activists love to hate because of its support for mountaintop removal mining.

The bank was identified as the worst of the worst in Grading the Banks: A Mountaintop Removal Scorecard, a new ranking compiled by the Rainforest Action Network and the Sierra Club.

According to the report, the bank has made loans to six companies engaged in mountaintop removal mining: Massey Energy, Patriot Coal, Alpha Natural Resources, International Coal Group, Arch Coal and Consol Energy.

PNC, by the way, was a recipient of TARP funds (since paid back) so these loans were, at least in a small way, your tax dollars at work.

I emailed PNC to ask for their comment and got a prompt reply from Fred Solomon, vice president, corporate communications:

PNC’s practice is not to comment on analyst or other research reports, and in general, our credit policies are proprietary information.

Interesting. We’ll see how long that no-comment approach lasts, if any of the enviro groups decide to bring pressure directly on PNC, a major consumer bank in the mid-Atlantic region. Transparency, evidently, is not for now part of the PNC culture.

I’m returning to the topic of banks and coal after just a couple of weeks (See J.P. Morgan Chase’s Coal Problem) because of a couple of significant new developments. The first is the RAN/Sierra club report card–a tactic that, in the argot of the corporate campaigns, is known as “rank ‘em and spank ‘em”. The second is a new policy from by JP Morgan Chase, released just before the bank’s annual meeting, which was held today. (more…)

This stinks: What perfume makers won’t tell you

Thursday, May 13th, 2010

curiousBritney Spears lends her name to a perfume called Britney Spears Curious Eau de Parfum. But if you are curious about what goes into Britney’s eau, don’t ask Elizabeth Arden, the cosmetics giant that makes the fragrance.

Sure, some ingredients are identified on the label. They include Alpha Iso Methyl Ionone, Benzyl Benzoate, Benzyl Salicylate, Cital, Citronellol, Diethyl Phthalate, Eugenol, Farnesol, Galazolide, Hydroxycitonelle, Limonene and Linalool.

But another 17 chemicals are not listed, and they could be bad for your health, according to two advocacy groups, Campaign for Safe Cosmetics and the Environmental Working Group.

It’s no wonder the marketing for the perfume asks: Do you dare?

This week, the Environmental Working Group (EWG) and the Campaign for Safe Cosmetics published a report called Not So Sexy: The Health Risks of Secret Chemicals in Fragrances. The report included the results of laboratory tests performed on 17 name-brand fragrance products revealing that, as a group, they contained 38 so-called secret chemicals. The average product contained 14 chemicals not listed on the label.

Products tested include Hannah Montana Secret Celebrity Cologne Spray (yes, it’s really called that), Jennifer Lopez J. Lo Glow Eau de Toilette Natural Spray, Halle by Halle Berry Eau de Parfum Spray, Coco Mademoiselle Chanel, Calvin Klein Eternity, Abercrombie & Fitch Fierce, American Eagle Seventy Seven, Clinique Happy Perfume Spray, Dolce & Gabbana Light Blue and Old Spice After Hours Body Spray.

The report says of the chemicals: (more…)

How to be a HIP Investor

Tuesday, April 20th, 2010
R. Paul Herman

R. Paul Herman

Make money by making the world a better place.

What’s not to like about that? So appealing is the idea of doing well by doing good that a significant slice of the financial services industry is devoted to persuading people that they can invest with their values without sacrificing returns. That’s what so-called socially responsible mutual funds are all about.

R. Paul Herman, the founder and CEO of an investment advisory firm called HIP Investor, goes a step further:  He argues that companies that are leaders in sustainability and corporate responsibility are likely to outperform their peers. Those companies can be identified by using publicly-available data, he says. So by constructing an index of big companies, and investing more money into the better companies and less into the not-so-good, Herman says he both promote good corporate behavior and make money for his investors.

HIP stands for Human Impact plus Profit, Herman explained today during a talk at the  Kenan Flagler business school at the University of North Carolina. (I’m in Chapel Hill for a couple of days, participating in a conference called Global Innovations in Energy organized by Kenan Flagler’s Center for Sustainable Enterprise.) I interviewed Herman, who gave a talk about HIP investing and his brand-new book, called The HIP Investor: Make Bigger Profits by Building a Better World. He’s a personable, 41-year-old Wharton grad who did a stint at McKinsey and worked at Ashoka.org and the Omidyar Network before starting HIP.

The core of his argument, as expressed on the HIP website, goes like this:

Our world of more than six billion people faces many human problems that need solutions, many of which can be served by companies.  By solving these human needs profitably through products and services (from Walmart’s $4 generic drug program to ICICI Bank’s micro-loans to Vestas’s wind turbines), a company can benefit customers, inspire employees, engage suppliers,  and deliver sustainable profitable growth for its investors.

Well, sure. Like many, I believe that Herman’s fundamental investing thesis makes sense.  I wrote it right into my bio: “Companies that make the world a better place—by serving their customers, their workers and their communities—will deliver superior results to their owners in the long run.”

The challenge for an investor comes in identifying those better companies and deciding whether they are fairly priced by the market. (more…)

Should Whole Foods, like Google, get out of China?

Thursday, March 25th, 2010

Google is exiting China for a number of reasons, including the hacking of its data, but fundamentally, Google found that it couldn’t live up to its values of openness in a repressive society. Whole Foods Market has a different China problem: The company imports lots of organic food from China, but it’s hard to know whether the state run system of agriculture and organic inspections can be trusted.

imagesThe “natural and organic” supermarket chain has been generating unwanted attention for the foods that it sources from China for at least a couple of years. The most recent bit of news is a Florida lawsuit that adds an incendiary charge–that one of Whole Foods’  big suppliers relies on forced labor. This is only an allegation, and the evidence is skimpy, to say the least, but it’s another reason that branded companies like Whole Foods had better fully understand their supply chains, wherever they may lead.

In fact, all companies would do well to think about traceability–the idea that they should  know the origins of the commodities they use. Without traceability, companies can’t be serious about sustainability. (More about that in this 2009  blogpost, Why Traceability Matters.) Patagonia, Tiffany & Co., Wal-Mart and many others are learning the value of  transparent supply chains.

Sometimes companies learn the hard way. Last week, Nestle and its Kit Kat bars came under sustained attack from Greenpeace, which charged that the global food giant “uses palm oil from companies that are trashing Indonesian rainforests, threatening the livelihoods of local people and pushing orangutans towards extinction.” This set off a major brouhaha–Nestle asked YouTube to take down a video from Greenpeace (which, of course, brought more attention), then told critics on its Facebook page not to mess around with its logo, then printed a response on its website that raised as many questions as it answers. Like most controversies, this one is complex but it appears that Nestle was doing business and still may be with a palm oil producer called Sinar Mas which is accused of leveling Indonesian rainforests to make way for palm oil plantations.

Back to Whole Foods: The Florida lawsuit, which hasn’t gotten much press,  was filed in a state court by a group called Southeast Consumer Alliance that lawyer Bruce Baldwin told me was formed, in part, to hold companies accountable through lawsuits. The suit, which is seeking class-action status, alleges that  Whole Foods violated Florida’s deceptive and unfair trade practices act by labeling as “organic” foods from China that were “the product of a venture using forced labor” and “were not properly certified under the National Organic Program (NOP).” The source for the forced labor allegation is a website run by the Falun Gong, a dissident group that opposes the Chinese government.

The allegation that foods imported from China don’t meet organic standards deserves to be taken more seriously. It’s not new: In 2008, Roberta Baskin, a reporter with an ABC-TV station in Washington ran a story questioning China’s organic standards (available here) in which she pointed out, among other things, that 365 Brand frozen “California style” vegetables are imported from China. It includes this exchange between Baskin and Linda Greer, a scientist at the Natural Resources Defense Council:

Linda Greer: ”I wouldn’t buy something organic from China with the idea that it’s truly organic.”
Baskin: “Why not?”
Greer: “The reason is we’ve had such a difficult time tracking things.”

The issue isn’t hypothetical. The TV station tested powdered ginger that was sold as organic at Whole Foods and found it contained a pesticide called Aldicarb. The company pulled the ginger off its shelves, as did others who imported the ginger.

Since then, a nonprofit that works with  Whole Foods called the Organic Crop Improvement Association International has acknowledged problems with organic certification in China. The OCIA, which calls itself “one of the world’s oldest, largest and most trusted leaders in the organic certification industry,” recently published a column by its president, Jim Robbins, who wrote:

Our operations in China continue to be troubled. One of our accreditors believes that our strategic partner in China (OFDC) has irresolvable conflicts of interest, since both OFCD and many of the farms we certify in China are both owned by the Chinese state. After wrestling with this issue for several years, the board of OCIA has decided to withdraw from China as rapidly as we can, while inconveniencing our Chinese associates as little as we can.

Whole Foods has defended organics from China, including in this long 2008 blogpost. Interestingly, it cites as a source the OCIA–the group now pulling out of China.

Here, too, is a detailed response from Whole Foods to the WJLA story, in which, Joe Dickson, the company’s organics expert, says: “Organic products from China can absolutely be certified organic to the same standard as domestic products.”

And in an email to me, Jay W. Connolly, a lawyer with Seyfarth Shaw in San Francisco, who represents Whole Foods, says the company “denies the allegations in the lawsuit, both as to the organic certification and ‘forced labor’ claims.”

The bigger question is why Whole Food–which has a significant and laudable commitment to local growers, including a $10-million loan program–needs to import food from China at all? Particularly for its frozen vegetables–couldn’t it just as easily freeze local produce? Is this a sound, sustainable practice?

I  don’t know the answers to those questions. It would take a sophisticated life-cycle analysis to understand the full impact of growing organics in China and sending them here.

In an effort to answer questions like that, Wal-Mart and its academic partners last year formed the  Sustainability Consortium, which intends to use scientific tools to measure the social and environmental impact of consumer goods. Grocery industry members include Safeway, General Mills and Kellogg, but not Whole Foods. Not yet, anyway.

P.S. Bruce Baldwin, the lawyer who brought the suit, sent me correspondence from Whole Foods in which the company says it won’t release the names of Chinese suppliers unless he agrees to keep them confidential. (He won’t.) This lack of transparency won’t help Whole Foods’ cause in the court of public opinion.

100 Best Corporate Citizens? What a CROck!

Tuesday, March 23rd, 2010

google_logoGoogle challenges Internet censorship in China. It invests in solar power, electric cars, geothermal energy and the smart grid, and runs an array of programs to help its employees become more “green.” It’s consistently voted one of the best places to work. And it has an inspiring mission: to organize all of the world’s information.

Yet Google doesn’t even come close to making the 2010 list of 100 Best Corporate Citizens put together by CRO Magazine, now known as Corporate Responsibility Magazine.

Nor does Timberland, a pioneer in corporate responsibility, which monitors its global supply chain, provides employees with generous benefits including time off to volunteer and experiments with labels on its shoes and boots that disclose their social and environmental impact. General Electric, meanwhile, has won praise from environmental groups like the World Resources Council and Environmental Defense for its EcoMagination campaign, and it has led the battle for climate change legislation in Washington. But GE, too, didn’t make the cut.

Who did?

2597643759_083ac733b9Oil companies Hess Corp. (No. 10 on the list) , ExxonMobil (No. 51, which for years sought to delay action to deal with climate change, says Greenpeace), Occidental Petroleum (No. 26, accused of contaminating the Amazon) and Chevron (No. 56, targeted in a landmark class action suit for creating en environmental catastrophe in Ecuador).

The Southern Co. (No. 71), a coal-burning utility which led the fight against the administration’s climate change bill.

And the Newmont Mining Corp (No. 16)., whose gold mines in Nevada have been major sources of mercury pollution.

One last example. Whole Foods Market, which has done more to promote organic agriculture than any company in America, doesn’t make the list but Yum! Brands (No. 62) does. Yum!’s contributions to corporate responsibility include KFC, Pizza Hut and Taco Bell.

If nothing else, all this proves that it’s not easy to make a list of the 100 Best Corporate Citizens. In fact, it’s really hard. How do you compare HP (No. 1 on the list) with Kimberly-Clark (5), Wal-Mart (21), Nike (23), Green Mountain Coffee Roasters (39),  Duke Energy (43), Citigroup (57) and Ford (88). They’re in disparate businesses, with different issues.

Simply deciding whether a single company is “good” or “bad”or somewhere in the middle involves a slew of value judgments. If you think nuclear energy will help solve the climate crisis, you’ll applaud the Southern Co. which is pushing new plants; if not, you’ll feel differently. Coca Cola (No. 8) has a great track record on water and packaging issues but the company’s core product is a sugary soft drink. Newmont Mining has an ugly history, but it’s working hard to clean up its act–how far should we look back when ranking citizenship?  Merck (17) has evidently been forgiven for the Vioxx scandal, while Pfizer is in the penalty box after paying a record fine for illegal drug marketing last fall.

Still, while some debate is inevitable, this list strikes me as way off base. (more…)

Jeff Hollender: Greenwashing is getting worse

Saturday, March 20th, 2010

img_JeffreyToday’s guest post comes from Jeffrey Hollender, the founder, executive chairperson and chief inspired protagonist of Seventh Generation, which makes safe and environmentally-responsible products for the home. Jeff is energetic and multi-talented–he is an entrepreneur, the author of several books, including a brand-new one, The Responsibility Revolution, which he wrote with longtime journalist Bill Breen, a lively blogger at the Inspired Protagonist and an activist who sits on the board of Greenpeace USA. (He’s also a good guy and always has been, at least according to my wife; they went to high school together.) I’m looking forward to reading Jeff’s new book and will review it soon. In the meantime, here’s an edited and expanded version of a recent blogpost that he wrote about the challenges that face consumers who face an onslaught of green and sometimes misleading marketing.

As companies step up their spending on green marketing, the confusion about what’s truly green is getting worse.

For consumers, it’s a challenge to cut through the clutter and decide whether to buy green products or support green companies.

Here’s a guideline that is easy to follow:

We should absolutely not support green products from companies that use them to distract us from their larger negative environmental and social impacts. We need systemically green companies to address the challenges we face, not business-as-usual companies that hold up one green hand while hiding another toxic, CO2-emitting, waste-producing one behind their backs.

Two examples: (more…)