CSR

Here are 10 companies that are putting real dollars behind their sustainability rhetoric:

Kohl’s, Whole Foods Market, TD Bank, Swiss Re, Nordea Bank, Adobe Systems, Vestas Wind, News Corp., CLP Holdings and Deutsche Bank.

They’re leaders in buying renewable energy, according to a new report from Vestas and Bloomberg New Energy Finance called the Corporate Renewable Energy Index (CREX) 2011. It’s available for download here.

Those companies are in the top 10, the study says, when ranked by the percentage of the electricity they use that comes from renewable energy. Kohl’s and Whole Foods, for example, buy 100% of their electricity from renewable energy sources. Most companies do this by buying renewable energy certificates (RECs). Here’s a table from the report; it’s much easier to read if you click on it to enlarge it: [click to continue…]

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Any company can give away money. Most don’t do it very well.

It’s harder, smarter and ultimately more valuable for companies to share their talent and expertise.

That’s what Toyota is doing with a program, announced today at the Clinton Global Initiative in Chicago, aimed at helping schools, hospitals and other nonprofits stretch their dollars further.

Toyota is famous for its lean, worker-friendly approach to manufacturing. Its Toyota Production System isn’t so much about efficiency–although that’s the end result–as it is about respecting workers, letting ideas bubble up from the shop floor and driving continuous improvement, or Kaizen. The Toyota system is “at its core a problem-solving method,” says Jim Wiseman, a group vice president and company spokesman who’s been with Toyota for 22 years.

Toyota will now share its expertise more widely. In a news release, the company says:

The company will be working with up to 20 community organizations across the United States in the first year to help improve performance, beginning with the St. Bernard Project, a New Orleans recovery organization that employs returning war veterans, AmeriCorps members and volunteers to rebuild homes devastated by Hurricane Katrina.

Techniques pioneered on Toyota assembly lines have already helped local non-profits, mostly on an ad hoc basis. [click to continue…]

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No company approaches sustainability more comprehensively—or more creatively—than the British retailer Marks & Spencer.

M&S is the UK’s largest clothing retailer and a big seller of food too (market share 3.9%). It operates about 1,000 stores and employs about 78,000 people. Its supply chain includes 2,000 factories and 20,000 farms. Some 21 million customers visit the stores each week, and revenues last year were £9.7 billion ($15.7 billion).

The company’s sustainability effort, which is called Plan A – because  there’s no plan B to protect the planet — touches executives, rank-and-file employees, customers and suppliers. Executive pay is based, in part, on meeting sustainability targets.  Store managers compete to save energy and waste. Factories and farmers that sell to M&S are rewarded for going “green.” Increasingly, customers invited to get involved, too.

“Plan A, at heart, is a change-management tool,” says Mike Barry, head of sustainable business for M&S.

I met Mike this week at M&S headquarters in London. M&S is making demonstrable short-term progress towards big long-term goals (about which, more below) but what stuck in my mind were these examples of how Plan A is changing the way the retailer does business:

Cleaning out the closet: M&S and Oxfam have teamed up to reward shoppers for recycling unwanted clothes bought at M&S. The clothes are donated to Oxfam, which raised about £3.3 million ($T.K million) by reselling them. Anyone donating an item of M&S clothing to Oxfam gets a £5 voucher to use on a purchase of £35 or more on clothing, homeware or beauty products at M&S. This develops brand loyalty, and points to the circular economy of the future, where stuff is recycled and make into something else instead of being thrown away. [click to continue…]

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Purveyors of food that’s said to be better for us or for the planet deploy a  growing number of adjectives – organic, Fair Trade, sustainable, local, natural, vegetarian, humane, low-carbon, small-scale or slow– to sell their wares.

Here’s another: Farmer-owned.

Being farmer-owned is the unique selling proposition of the Pachamama Coffee Cooperative, a company owned by more than 100,000 coffee farmers who have formed co-ops in Ethiopia, Guatemala, Peru, Nicaragua and Mexico. They have been selling their organic, Fair Trade beans to customers in the U.S. through select retail outlets  since 2006. Now, in a twist, and with hopes of expanding their business, they are selling directly to consumers through a website called CoffeeCSA.org.

CSAs — the initials stand for community-supported agriculture — have been spreading like wildflowers in recent years. Typically, consumers contract directly with a nearby farmer to buy a weekly assortment of fruits, vegetables, eggs, meat or other farm goods, usually for a fixed fee, in return for which they get a share of the harvest, depending on what’s in season at any given time. [click to continue…]

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Thanks for your emails and comments to my post last week, Best books in corporate sustainability? Not surprisingly, there was no consensus on what books are best–probably 200 books in were recommended–although many, many people suggested the writings of Paul Hawken and Bill McDonough. I don’t want to overwhelm you by listing all of the books that were recommended by email,  but here are some of my favorites as well as a few selections from last week’s comments, which can be found here.

From sustainability consultant Gil Friend, the ceo of Natural Logic:

My current picks:
> New: Climate Capitalism, Hunter Lovins & Boyd Cohen
> Venerable: Operating Manual for Spaceship Earth – R. Buckminster Fuller
> Practical: The Truth About Green Business – Gil Friend
> Inspiring: Confessions of a Radical Industrialist – Ray Anderson

There are many more good ones, so here’s TriplePundit.com’s [year-old] list of the “must read” sustainability books:
http://www.triplepundit.com/2010/02/sustainable-mba-crash-course/

A classic suggestion came from Keli Rae McMillen of Winter Park, CO, who send me a PDF of essays by Ralph Waldo Emerson, as well as this quote from Emerson’s History:

In old Rome the public roads beginning at the Forum proceeded north, south, east, west, to the centre of every province of the empire, making each market-town of Persia, Spain, and Britain pervious to the soldiers of the capital: so out of the human heart go, as it were, highways to the heart of every object in nature, to reduce it under the dominion of man. A man is a bundle of relations, a knot of roots, whose flower and fruitage is the world. His faculties refer to natures out of him, and predict the world he is to inhabit, as the fins of the fish foreshow that water exists, or the wings of an eagle in the egg presuppose air. He cannot live without a world.
(Coincidentally, I’ll have some news about Emerson later this month but I can’t say more now.)

Steve Schein, a longtime business exec who now teaches sustainability at Southern Oregon University, sent a Top 20 list: [click to continue…]

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Judging by the number of books about business and the environment piling up on my shelves, the corporate sustainability movement is alive and well.

One of the best is Business Lessons from a Radical Industrialist by Ray Anderson, the founder and chairman of the commercial carpet company Interface.

I’ve been provided with two signed copes of the paperback edition to give away. I’m expecting a signed copy of Howard Schultz’s book, which I’m also going to give to a blog reader. More on that, in a moment.

But first, a few thoughts about Ray and his book. Ray is a terrific guy who has had a great influence on business people across America, by tirelessly promoting the idea that a truly sustainable approach to business  is good for business. (See my 2009 interview, Ray Anderson, Radical Industrialist.) “Take nothing from the earth that cannot be replaced by the earth” is how he puts it. [click to continue…]

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Is shareholder capitalism broken?

Few would argue that it’s working well. Business as usual has us on a path to climate catastrophe. The housing/banking industry collapse threw the world into recession. We’ve seen Fukushima, the BP oil spill, the Massey coal mine deaths. Growing income inequality has become a persistent worry.

The conventional response to all that – indeed, the one that I share – is that smarter (though not more) regulation is needed. But a growing number of business people say the problems go deeper. They say a new kind of corporate legal structure is needed to require companies to operate for the  good of society, not just for their shareholders. These new corporations—they’re called B Corporations—are growing in number, and their structure has been enshrined into law in four states—Vermont, Maryland, New Jersey and Virginia.

Here’s what B Lab, the nonprofit behind B Corp, says on its website:

Our vision is simple yet ambitious: to create a new sector of the economy which uses the power of business to solve social and environmental problems. This sector will be comprised of a new type of corporation – the B Corporation – that meets rigorous and independent standards of social and environmental performance, accountability, and transparency.

And in its annual report:

After the latest round of economic and environmental crises, it’s clear we need systemic solutions to the systemic problem that places the interests of shareholders over the interests of workers, community and the environment.

Interesting, no? A couple of months ago, I heard Jay Coen Gilbert, a founder of B Lab along with Bart Houlahan and Andrew Kassoy,  talk about B Corp (it stands for Benefit Corp.) at a GreenBiz conference; afterwards, we caught up by phone to talk some more. [click to continue…]

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Arguably, Walmart has done more than any environmental group, politician, government regulator or Silicon Valley clean tech firm to nudge the U.S. economy towards sustainability in the last five years.  Walmart’s 2011 Global Responsibility Report, published last week, makes clear that despite the recession and some revently rough going for the company–lately its stock has lagged the S&P500Walmart is pushing ahead towards its big goals: To generate no waste, to be 100%-powered by renewable energy, and to sell lots more products that sustain people and the environment.

Yet a closer look at the report demonstrates that there are limits to what any company, even one as vast as Walmart, can do. Most of its environmental gains have come from doing what Walmart has always done very well–driving efficiency in its stores and supply chain. When sustainable initiatives cost more money, as they sometimes do, progress has been halting.

Still, Walmart deserves at least two cheers, maybe two-and-half for its efforts, particularly in the current, dispiriting political climate.

As Elizabeth Sturcken of the Environmental Defense Fund, which works closely with Walmar, told me:

Leadership on environmental issues is coming from Bentonville these days, not from Washington. Some people in Washington want to roll back basic environmental protection on clean air and clean water, saying it’s bad for business. Our work with Walmart proves that’s not true….Generally,  all the signs that I see are full speed ahead.

Andrea Thomas, who has led Walmart’s sustainability work for the past six months, made a similar point. The company set big, bold, broad goals back in 2005, without knowing how it would meet them. Since then, it has discovered unexpected business benefits.

Rather than being paralyzed by (the goals), they ignited  a lot of energy behind doing experiments, trying different things. Today, there’s a lot of interesting work going on, not just in the U.S., but all over the world. I’m very encouraged by the progress we’re making.

Here’s one success story from the report, a promising new initiative and an arena in which Walmart’s progress appears to have stalled:

Walmart recycling with "super sandwich bale"

Waste: WMT has turned its garbage into an asset, just by thinking about the stuff it throws away in a more disciplined fashion. Across California, more than 80% of waste has been diverted from landfills and made into something else, turning what was a cost center into a source of new revenue.

Said Thomas: “We would pay for people to haul our trash away. And we paid to put it in a landfill. Now people are paying us.”

Success hasn’t come as easily as it sounds, of course. To help find an outlet for food waste, Walmart’s foundation donated 100 refrigerated trucks to food banks. “ Now they have a means to pick up and deliver some of the food that we can’t use in the stores, but that’s still good food,” Thomas said.

Supporting small, local farms: Last fall, WMT announced an array of targets related to agriculture. In the U.S., the company promised to double sales of locally-sourced produce, so that it accounts for 9 percent of all produce sold by the end of 2015. Globally, WMT said it will sell $1 billion in food sourced from 1 million small- and medium-sized farmers in emerging markets by the end of 2015.

To achieve those goals, Thomas told me, WMT has to simplify its supply chain to deal directly with farmers and eliminate some middlemen. “The logistics aren’t as difficult as you might think,” she said. “The farmer can actually drop off produce at the distribution center or at the store.”

If all goes according to plan, WMT  should be able to sell fresher, local food at lower prices, and eliminate some of the greenhouse gases generated by a global supply chain for food. Like the waste initiative, the agriculture initiatives mostly dovetail nicely with the culture of efficiency at Walmart.

Clean energy: To achieve its goal of being powered by 100% renewable energy, WMT has made its fleet, stores and distribution centers more efficient. But its commitment to wind and solar power  has been limited because they cost more than electricity from fossil fuels. The report says:

During FY11, we successfully completed several renewable energy projects, including the installation of 35 solar projects in Arizona, California and Puerto Rico. Eight of the solar projects installed in FY11 utilized thin-film solar, which created manufacturing jobs and accelerated this new technology’s entry to market. We installed seven fuel cell projects in California this year and completed two microturbine wind projects on the parking lot light poles at the Walmart in Worcester, Mass., and at the Sam’s Club in Palmdale, Calif.

This is all to the good. By buying renewable energy in selected markets, WMT will help bring costs down. But because wind and solar power generally cost more than electricity from coal, nuclear or natural gas in most places, WMT can’t or won’t buy clean energy on a  scale that matters. (If the company says in its report how much of its energy now comes from renewable sources, I couldn’t find it. I’d guess it’s well under 10% of  WMT’s total energy spend, but I’m ready to be corrected.) Buying renewable energy would drive up its costs, with no tangible benefits to customers, and put the company at a competitive disadvantage, as the company says in the report:

In our efforts to ensure our operations are contributing to everyday low prices for our customers, it has sometimes been difficult to find and develop low-carbon technologies that meet our ROI requirements.

This, then, is where we run up against the limits of efficiency and, more broadly, what any company can reasonably be expected to do to become more sustainable.

More broadly, it’s a reminder that the rhetoric of green business — how green is gold, how green is green, how clean energy will generate jobs and growth — hasn’t always served the cause well. Sometimes, indeed often, “green” is more expensive than “brown,” or to be more precise, the full costs of “brown” (air and water pollution, GHG emissions) aren’t captured in its price. This is why policy matters. This is why we need to price carbon emissions into the energy economy.

Put another way, so long as environmental leadership is coming from Bentonville and not Washington, we’re in trouble.

 

 

 

 

 

 

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Best Buy’s in a tough business. The electronics giant ($50 billion in revenues in 2010) competes with Amazon, the best of the online retailers, and Walmart, the world’s biggest bricks-and-mortar retailer. The company’s shares have fallen lately.

What’s Best Buy’s competitive advantage?

It’s the people in the blue shirts, says Brian Dunn, Best Buy’s chief executive. “Our business is utterly dependent upon getting those 180,000 people aligned and moving forward,” he says.

This is why sustainability is important to Best Buy, the 51-year-old chief executive says. It’s about providing those people with opportunities, making sure they are heard and showing them that Best Buy cares about them and their values.

Brian gave the keynote speech this morning at the Boston College Corporate Citizenship Conference, which is being held in Minneapolis, Best Buy’s home town. We spoke briefly after his talk, which wasn’t your typical speech about sustainability or corporate responsibility. I don’t believe he mentioned the words “carbon footprint.” Instead he talked, in a personal way, about Best Buy’s people, their  aspirations, how they connect to sustainability and how he connects to them. [click to continue…]

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Helen Clarkson

Today’s guest post comes from Helen Clarkson, US head of Forum for the Future, a London-based nonprofit that works with business and government leaders to “create a green, fair and prosperous world.” Helen’s got an interesting background: She trained as an accountant because she wanted to work in the international aid industry. “It’s quite boring, but you learn so much about business,” she told me. She spent six years at Médecins Sans Frontières (Doctors without Borders), doing stints in Pakistan, Sudan, Nigeria and the Congo, where she saw first-hand the intersection of economics, health and environment. She joining Forum for the Future in 2007, and opened its office in New York at the beginning of this year.

As you read the green business news over your morning (Fair Trade?) (organic?)  coffee, there’s  lots to get excited about in the world of sustainability.

2011 is shaping up to be the year of the electric car. Clean tech appears to be thriving. Innovative thinking brings us everything from greener cleaning products to new business models such as Zipcar.

But while these announcements promise more sustainable ways of doing things, turning to the science pages can quickly undo your positive mood. Put simply, water, forests, soil – all the essentials of life – are becoming depleted and degraded at a dangerous rate, and our climate is changing at a speed and on a scale far beyond anything modern humanity has ever experienced.

This is an unprecedented challenge. And when you put the scale of the challenge next to the scale of solutions being undertaken you realize that all is not that rosy in the world of sustainability. [click to continue…]

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