Business Ethics

Is shareholder capitalism broken?

Few would argue that it’s working well. Business as usual has us on a path to climate catastrophe. The housing/banking industry collapse threw the world into recession. We’ve seen Fukushima, the BP oil spill, the Massey coal mine deaths. Growing income inequality has become a persistent worry.

The conventional response to all that – indeed, the one that I share – is that smarter (though not more) regulation is needed. But a growing number of business people say the problems go deeper. They say a new kind of corporate legal structure is needed to require companies to operate for the  good of society, not just for their shareholders. These new corporations—they’re called B Corporations—are growing in number, and their structure has been enshrined into law in four states—Vermont, Maryland, New Jersey and Virginia.

Here’s what B Lab, the nonprofit behind B Corp, says on its website:

Our vision is simple yet ambitious: to create a new sector of the economy which uses the power of business to solve social and environmental problems. This sector will be comprised of a new type of corporation – the B Corporation – that meets rigorous and independent standards of social and environmental performance, accountability, and transparency.

And in its annual report:

After the latest round of economic and environmental crises, it’s clear we need systemic solutions to the systemic problem that places the interests of shareholders over the interests of workers, community and the environment.

Interesting, no? A couple of months ago, I heard Jay Coen Gilbert, a founder of B Lab along with Bart Houlahan and Andrew Kassoy,  talk about B Corp (it stands for Benefit Corp.) at a GreenBiz conference; afterwards, we caught up by phone to talk some more. [click to continue…]

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Arguably, Walmart has done more than any environmental group, politician, government regulator or Silicon Valley clean tech firm to nudge the U.S. economy towards sustainability in the last five years.  Walmart’s 2011 Global Responsibility Report, published last week, makes clear that despite the recession and some revently rough going for the company–lately its stock has lagged the S&P500Walmart is pushing ahead towards its big goals: To generate no waste, to be 100%-powered by renewable energy, and to sell lots more products that sustain people and the environment.

Yet a closer look at the report demonstrates that there are limits to what any company, even one as vast as Walmart, can do. Most of its environmental gains have come from doing what Walmart has always done very well–driving efficiency in its stores and supply chain. When sustainable initiatives cost more money, as they sometimes do, progress has been halting.

Still, Walmart deserves at least two cheers, maybe two-and-half for its efforts, particularly in the current, dispiriting political climate.

As Elizabeth Sturcken of the Environmental Defense Fund, which works closely with Walmar, told me:

Leadership on environmental issues is coming from Bentonville these days, not from Washington. Some people in Washington want to roll back basic environmental protection on clean air and clean water, saying it’s bad for business. Our work with Walmart proves that’s not true….Generally,  all the signs that I see are full speed ahead.

Andrea Thomas, who has led Walmart’s sustainability work for the past six months, made a similar point. The company set big, bold, broad goals back in 2005, without knowing how it would meet them. Since then, it has discovered unexpected business benefits.

Rather than being paralyzed by (the goals), they ignited  a lot of energy behind doing experiments, trying different things. Today, there’s a lot of interesting work going on, not just in the U.S., but all over the world. I’m very encouraged by the progress we’re making.

Here’s one success story from the report, a promising new initiative and an arena in which Walmart’s progress appears to have stalled:

Walmart recycling with "super sandwich bale"

Waste: WMT has turned its garbage into an asset, just by thinking about the stuff it throws away in a more disciplined fashion. Across California, more than 80% of waste has been diverted from landfills and made into something else, turning what was a cost center into a source of new revenue.

Said Thomas: “We would pay for people to haul our trash away. And we paid to put it in a landfill. Now people are paying us.”

Success hasn’t come as easily as it sounds, of course. To help find an outlet for food waste, Walmart’s foundation donated 100 refrigerated trucks to food banks. “ Now they have a means to pick up and deliver some of the food that we can’t use in the stores, but that’s still good food,” Thomas said.

Supporting small, local farms: Last fall, WMT announced an array of targets related to agriculture. In the U.S., the company promised to double sales of locally-sourced produce, so that it accounts for 9 percent of all produce sold by the end of 2015. Globally, WMT said it will sell $1 billion in food sourced from 1 million small- and medium-sized farmers in emerging markets by the end of 2015.

To achieve those goals, Thomas told me, WMT has to simplify its supply chain to deal directly with farmers and eliminate some middlemen. “The logistics aren’t as difficult as you might think,” she said. “The farmer can actually drop off produce at the distribution center or at the store.”

If all goes according to plan, WMT  should be able to sell fresher, local food at lower prices, and eliminate some of the greenhouse gases generated by a global supply chain for food. Like the waste initiative, the agriculture initiatives mostly dovetail nicely with the culture of efficiency at Walmart.

Clean energy: To achieve its goal of being powered by 100% renewable energy, WMT has made its fleet, stores and distribution centers more efficient. But its commitment to wind and solar power  has been limited because they cost more than electricity from fossil fuels. The report says:

During FY11, we successfully completed several renewable energy projects, including the installation of 35 solar projects in Arizona, California and Puerto Rico. Eight of the solar projects installed in FY11 utilized thin-film solar, which created manufacturing jobs and accelerated this new technology’s entry to market. We installed seven fuel cell projects in California this year and completed two microturbine wind projects on the parking lot light poles at the Walmart in Worcester, Mass., and at the Sam’s Club in Palmdale, Calif.

This is all to the good. By buying renewable energy in selected markets, WMT will help bring costs down. But because wind and solar power generally cost more than electricity from coal, nuclear or natural gas in most places, WMT can’t or won’t buy clean energy on a  scale that matters. (If the company says in its report how much of its energy now comes from renewable sources, I couldn’t find it. I’d guess it’s well under 10% of  WMT’s total energy spend, but I’m ready to be corrected.) Buying renewable energy would drive up its costs, with no tangible benefits to customers, and put the company at a competitive disadvantage, as the company says in the report:

In our efforts to ensure our operations are contributing to everyday low prices for our customers, it has sometimes been difficult to find and develop low-carbon technologies that meet our ROI requirements.

This, then, is where we run up against the limits of efficiency and, more broadly, what any company can reasonably be expected to do to become more sustainable.

More broadly, it’s a reminder that the rhetoric of green business — how green is gold, how green is green, how clean energy will generate jobs and growth — hasn’t always served the cause well. Sometimes, indeed often, “green” is more expensive than “brown,” or to be more precise, the full costs of “brown” (air and water pollution, GHG emissions) aren’t captured in its price. This is why policy matters. This is why we need to price carbon emissions into the energy economy.

Put another way, so long as environmental leadership is coming from Bentonville and not Washington, we’re in trouble.

 

 

 

 

 

 

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Living inside the Beltway, I’m acutely aware of how much time, money, energy and creative thinking are poured into struggles over how the federal government should regulate business. The winners in this game are the powerful: Republicans, Democrats, corporate America, government employees and the industry associations, law firms and lobbyists who keep Washington’s restaurants full and its upper-end real-estate market healthy, even as the real economy struggles. The losers are everybody else.

The way out of this conundrum, I’ve come to believe, is, first, to radically shrink the size and complexity of the government. Then, regulate modestly, carefully but aggressively when necessary—in such areas as energy/climate and banking. Then, allow markets to do what they do well, which is create wealth.

Three recent stories from The New York Times and one from the Wall Street Journal that just got my attention prompted me to offer up these ideas. The headlines:

GE’s strategies let it avoid taxes altogether

AT&T Lobbyist Faces Beltway Test in T-Mobile Deal

Facebook Prepares to Add Friends in Washington

Cash softens a trade blow

These stories share a common theme. The show how big corporations exercise influence in Washington (or are just starting to, in the case of Facebook) in ways that damage their competitors, consumers or taxpayers. The Times’ GE story—which should be required reading in college government classes—is the most shocking and revealing, reporting, as it does, that GE in 2010 [click to continue…]

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Pity the shopper who wants to buy “green” paper or forest products.

They can choose products certified by the Forest Stewardship Council (FSC) or by the Sustainable Forestry Initiative (SFI).

Only the most dedicated deep-green consumer can be expected to understand the differences between the two.

And few know there’s a war of words going on between backers of the FSC and SFI.

Todd Paglia, executive director of the activist group Forest Ethics, says this about the SFI:

SFI is dangerous because it is a lie – it tells consumers that the product bearing the label is green when it isn’t.  SFI allows logging in old growth, logging in endangered species habitat, clearcut logging on landslide prone slopes above salmon streams….  In other words, business as usual with a “green” façade.

When industry is helping write the rules and set its own standards they will be high on rhetoric and extremely low on substance. That is SFI:  this is a fake eco-label of, by, and for the forest industry.

Not surprisingly, this kind of talk angers the folks at SFI–so much so that they  approached The New York Community Trust, a foundation that supports Forest Ethics, to complain. On its website SFI says:

ForestEthics continues to peddle pulp fiction about the Sustainable Forestry Initiative, repeating the same old inaccurate and misleading information.

With just 10 percent of the world’s forests certified to any certification standard, groups should work together to increase responsible forestry. Instead, ForestEthics spends energy and resources on well-funded attacks to discredit SFI, often citing outdated, incomplete, inaccurate or misleading information.

Such conflicts aren’t unique to the forest products industry, although the rhetoric here is unusually heated. Eco-labels are supposed to guide consumers to environmentally-friendly choices, but they have become so numerous–more than 300, by some estimates–and so confusing that consumers now need their own guides to eco-labels, like this Greener Choices website from Consumer Reports. [click to continue…]

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Today’s guest post–about an issue many of us had thought had gone away–comes from Krista Peterson, a 23-year old-aspiring writer and recent graduate of the University of Central Florida. Krista is a health and safety advocate who has a passion for the wellness of communities and our environment–which comes, in part, from seeing several of her family members struggle with cancer and other illnesses. Krista tells me that she would like to spread awareness of health and environmental issues through her writing; she plans to attend graduate school to get her master’s degree in Sustainability and Environmental Management. Feel free to contact Krista at krista.peterson925@gmail.com.

If asked, many Americans would likely say that asbestos, while a threat to human health, is one that has been effectively neutralized.  After all, asbestos has been banned in the U.S. and it is being carefully removed from our buildings.  Problem solved?

Unfortunately not. For one thing, while asbestos is used much less frequently in the domestic manufacture of construction and other materials, the comprehensive asbestos ban that Congress passed in 1989 was overturned two years later by a federal court. For another, the asbestos issue is global: While asbestos is less of a problem in the U.S., it still poses a significant health risk in other parts of the world.

Though the International Ban Asbestos Secretariat keeps a list of the nations that have banned the mineral, many developing countries have not. Southeast Asia represents the largest market for asbestos imports.  Asbestos is typically combined with other materials to add strength and heat-resistance, since the mineral is fireproof at up to 3,800 degrees.  While it may have saved lives from fire, there are many healthier alternatives.

More important, we now know asbestos can cause serious health problems such as lung scarring, asbestosis, and mesothelioma, an deadly form of cancer that is nearly always linked to asbestos exposure.  Mesothelioma symptoms take between 20 and 50 years to surface, so the health effects of the asbestos boom of the mid-twentieth century are just now being realized.

The largest exporter of asbestos in the world is Russia, but the second largest – which may come as a surprise – is Canada.  According to a U.S. Geological Survey report, Canada mined and produced 350,000 tons of the toxic substance in 2010.  Unfortunately, a recent attempt by foreign investors to revive Jeffery Mine, one of the largest in the world, means that Canada may actually ramp up export of asbestos. [click to continue…]

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GE is good at big: It makes big wind turbines, big jet engines, big locomotives. These businesses require lots of technology, they have high barriers to entry, and they are capital intensive.

But to generate growth in emerging economies, which have fewer resources, GE is learning to think small.

Recently, the global manufacturing giant (2010 revenues: $149 billion) gave its imprimatur to the Sunspring, a small, solar-powered, water purification machine that serves the global poor, costs just $25,000 and was invented by a self-taught engineer who owns a small business in small-town Colorado.

Interestingly, it was not just the business of GE that made the connection to Jack Barker, the 48-year-0ld inventor of the Sunspring, but the GE Foundation, which last year asked him to help with disaster relief in Haiti. It’s an example of how the company’s charitable endeavors can have an unexpected payback.

Bob Corcoran, who runs GE Foundation, told me the other day that its work has exposed GE to “different thinking about how we can adapt our technology and our products for an increasingly important market,” namely places in the global south that lack clean water and reliable electric power. [click to continue…]

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:”]

A rug factory in Nepal, photographed by Robin Romano for GoodWeave

When confronted with a big, hard, seeming insoluble problem — today’s topic is the practice of child labor, in which an estimated 215 million children around the world are engaged —it’s helpful to recall the words of a rabbi cited in a Jewish text known as the Pirke Avot, or Sayings of the Fathers:

It is not incumbent upon you to complete the work, but neither are you at liberty to desist from it.

This is the approach that a nonprofit called GoodWeave USA is taking when it comes to child labor in the carpet industry. Since its beginnings in 1994, GoodWeave has rescued more than 3,600 children from rug-making factories, helped educate another 5,000 to 6,000 to keep them out of the workforce and, most important, developed a trusted label that assures retailers and shoppers that the carpets they buy and sell were not made by children.

These are modest gains, to be sure, but meaningful accomplishments for a non profit with a budget of just $3.5 million a year and staff of about 35 people.

What’s more, GoodWeave is gathering momentum.

“The goal is to transform the industry—to end child servitude,” says Nina Smith, the group’s executive director. [click to continue…]

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Corporate America has pretty much had its way in Washington for the past couple of years. Its CEOs and lobbyists got the Wall Street bailout. They got the auto bailout. They set the terms of the health care bill. They blunted financial regulation. They blocked climate legislation. If they were tied to the defense industry, they enjoyed a surge of military outlays. Of course they preserved the tax cuts for the rich. They did all of this, mind you, after the Democrats swept the 2006 and 2008 elections and gained control of  Congress and the White House.

Remarkable, isn’t it?

Now, with business-friendly Republicans in control of the House, the most powerful corporate lobbies—the U.S. Chamber of Commerce, the Business Roundtable and the National Association of Manufacturers—have even more clout. They can, at minimum, stop just about anything they don’t like.

But they would be well advised to use their power sparingly.

I write this as a rational optimist, and as an unabashed believer in the power of business to do good—by creating jobs, generating wealth, satisfying people’s wants or needs, and enabling an unprecedented wave of economic growth during the past half century. (See China, cappuccino and cell phones, my first blogpost of 2011) But it’s hard for me to ignore the fact that the benefits of that growth are not being as broadly shared as they should be, at least here in the U.S., and that the reason for that, at least in part, is business’s outsized power in Washington.

The growth of inequality is especially troubling in the aftermath of the great recession. Wall Street is booming again, the stock indexes are up, corporate profits are growing…while the middle class and especially the poor—43.6 million of them, one in seven Americans—are being left behind. [click to continue…]

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Seventh Generation’s ouster of co-founder Jeffrey Hollender remains something of a mystery, even as details emerge about the sequence of events that led up to his unexpected departure last month.

The company’s version of events is, in essence, that Jeffrey couldn’t let go of the place to which he’d devoted the last 20 years of his life, even after he’d hired a new CEO, Chuck Maniscalco, to replace him. Jeffrey’s associates say there’s more to the story, but they won’t be specific. And he’s not talking.

I’ve been in email communication with Peter Graham, the chairman of Seventh Generation’s board of directors (and Jeffrey’s childhood friend), and I’ve talked with Chrystie Heimert, the firm’s PR chief, as well as with an associate of Jeffrey. Jeffrey told me by email that he’d like to speak but cannot. Presumably, he’s working out terms of his exit and has agreed, in the meantime, to keep mum.

A friend of his told me: “They basically have Jeffrey handcuffed and his mouth taped shut.”

Here are some things we know: Jeffrey hired Chuck Maniscalco in June 2009, fully intending to step back from his day to day work at Seventh Generation, a leading brand of green cleaners, laundry detergent, dishwashing soap, diapers, baby wipes, etc. Previously Maniscalco had been president and CEO of PepsiCo’s Quaker, Tropicana, Gatorade division. (All healthy products, I might note, for those who would like to cast Maniscalco as the evil seller of sugary water in this drama. Fact is, he’s spent most of his career with Quaker.) Jeffrey was enthusiastic, both about the opportunity to explore new arenas — writing books, working with other business leaders, imploring Washington to deal with climate change and toxics — and about the new boss. He wrote:

It may surprise you to learn that my decision was a relatively easy one to make.

…While I knew I still had many meaningful contributions to make to Seventh Generation, it became clear to me that what I could not do was supply the managerial wisdom and experience needed to steer the company on the next stage of its voyage.

In addition to this extraordinary track record as a business leader, Chuck embodies the values and vision necessary to lead us. He “gets” our company’s culture, passion, and entrepreneurial spirit as well as our commitment to corporate responsibility.

So far, so good. [click to continue…]

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Here’s some sad and shocking news: Jeffrey Hollender, the pioneering co-founder and longtime CEO of Seventh Generation, has been forced out of the company.

Details on what happened and why are scant—I hope to tell you more, before long—but Jeff has told friends that his ouster came as a surprise. It evidently followed months of tension with his board and  with Chuck Maniscalco, the former senior exec at PepsiCo who was brought on as CEO of Seventh Generation in June 2009.

Maniscalco, who previously ran the Quaker, Tropicana and Gatorade businesses at PepsiCo,  resigned as CEO in September. But he remained on to manage a transition and is now once again a candidate for the position, according to a letter to Seventh Generation shareholders and employees from Peter Graham, the company’s board chairman. The letter — dated October 26 — said that the board has “reluctantly voted” to put Hollender on leave of absence from the company and remove him from the board.

The board action “came as a surprise to me,” Jeff told a friend, via email. “My sincere hope and intent was to have resolved these issues with the company.”

I emailed Jeff today, requesting an interview.

“Not much I can say,” he wrote back. He did share with me the company announcement and an email he sent out, both of which are pasted below.

Seventh Generation, as most of you know, is a leader in the “green” household products arena. It makes green cleaners, laundry detergent, dishwashing soap, diapers, baby wipes, tampons, recycled toilet paper, tissues, and paper towels. As a private company (though it was publicly traded for a time), Seventh Generation doesn’t report sales or earnings. In a June 2009 blogpost, Jeff said the company had sales of about $150 million. The board hired Maniscalco to drive sales to $1 billion. (See: A new CEO for Seventh Generation)

Jeff’s impact has been felt far beyond the walls of Seventh Generation, which is based in Burlington, Vt. He’s co-author of an excellent book, What Matters Most, about the corporate responsibility movement. He speaks frequently about business and sustainability, and has  been politically active on behalf of climate change, among other issues. He sits on the board of Greenpeace USA. He recently formed a joint venture with the Kpalan education company called the Sustainability Institute. His Inspired Protagonist blog is a model of corporate transparency.

Speaking of transparency…. there’s not a word (as of Monday Nov. 1) on the Seventh Generation website about his departure.

Interestingly, Peter Graham, the board chairman, is a childhood friend of Jeff’s. They attended Riverdale Country Day School together and several years ago traveled to India. It’s not clear whether Graham backed Jeff in the power struggle at Seventh Generation, or turned against him. [Disclosure: My wife Karen Schneider went to high school with Jeff, who I've known for years, and Peter Graham, who I've never met.] Obviously there’s more to this story than we know; if any readers of this blog have insight, by all means, be in touch.

In the meantime, here’s an email that Jeff  shared with me:

[click to continue…]

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