A new green sheriff in town

Coca Cola Enterprises claims its aluminum cans contain more than 50% recycled content.

Clorox claims its Greenworks all-purpose cleaner is made with plant and mineral-based ingredients.

And GE claims its compact fluorescent lightbulbs use up to 75% less energy and last up to 10 times longer than standard bulbs.

How do we know that those claims are true?

The fact is, we don’t. My experience tells me that the risk of exposure and embarrassment is enough to deter any big brand-name company from lying about the environmental attributes of its products. But there’s lying, and then there’s telling a selective truth or merely leaving out inconvenient facts.

What we need is a reliable, independent and trusted source to analyze such claims, the way websites like Politifact separates truth from fiction in the political arena. One organization that could emerge as a standard-setter, fact-checker, product-tester and verifier has been around for more than a century—Underwriters Laboratories. These are the people who test thousands of products to make sure they meet strict safety standards. Last month, Underwriters Laboratories launched a new subsidiary called UL Environment. It’s intended to help industry and the public make sense of the “green” claims that are flooding the marketplace.

Think of UL Environment as the new green sheriff in town.

“There’s a lot of greenwashing out there,” says Marcello Manca, who is vice president and general manager of UL Environment Inc. “We want to get rid of some of the confusion.”

I spoke by phone with Marcello, who’s based in Milan, Italy. He’s an Italian who got an engineering degree from the University of Nevada, spent 13 years working in Nevada and California, and then returned home to Italy. The president of UL Environment is Steve Wenc, a Chicago native now based in Geneva. UL has 66 offices, clients in 104 countries, 127 inspection centers and it employs about 5,000 engineers, scientists, chemists and technicians. A nonprofit that oversees a group of for-profit subsidiaries. UL is paid by the manufacturers of the products it tests and certifies.

Marcello told me that UL Enviromnent initially plans to focus on two categories, building materials and consumer goods. The company intend to begin by verifying environmental claims about energy, water use and recycled content.

“One of our employees recently purchased an all-natural mattress for his newborn child because he didn’t want his son to be exposed to chemicals,” Marcello told me. But because manufacturers of products ranging from household cleansers to children’s toys are not now required to disclose their ingredients, claims like “all-natural” are hard for consumers to verify.

UL Environment also hopes to establish standards for sustainable products, working in an open and transparent manner with manufacturers, retailers and NGOs. This, too, will require the cooperation, and financial support, of manufacturers, many of whom are existing UL clients.

“We’re taking a very pragmatic approach,” Marcello says. “Our intention is not to make the world perfectly green from the outset. We know that’s Mission Impossible.”

Finally—and this gets really interesting—UL Environment would like to take a broad look at company operations. So, for example, if a product claiming to be “green” is made by a supplier in China who pollutes a nearby river or the air, UL Environment could decide that the product failed to meet its standards.

“There is a school of thought that says that you cannot build a green product unless you are a green company, too,” Marcello says.

What’s intriguing about all this is that standards are enormously important to business. Think about how the organic standard has affected the food industry. Or how the Energy Star rating has driven appliance-makers to sell more efficient dishwashers or refrigerators. Or consider the impact of the LEED building standards on the real estate industry. An array of sustainability standards has the potential to drive green business practices deep into the economy.

Of course, that makes it sound simple, and it’s not. Devising standards and getting them recognized is a long and complex process, requiring value judgments. As my friend Joel Makower is fond of asking, “How green is green enough?”

What’s more, Marcello says: “Doing it right is expensive. Doing it right takes a lot of passion.”

UL Environment will have to convince manufacturers, retailers and consumers in the midst of a global recession to invest in environmental claims verification and sustainability standards. It won’t be easy. But it will worth watching closely.


  1. says


    I’m glad you’ve written about this “new Green Sheriff.” I saw the press release when UL announced and thought it was very interesting. In fact, I reached out to them and have not gotten a response. I was only able to get to their PR firm – GolinHarris. I have several questions about the criteria they will be using to evaluate these “green” claims. I’m very interested in this because essentially, we create impacts with everything we do. And these impacts are what my agency deals with, because fish and wildlife feel these impacts much earlier than humans do. So, while I do think it is good thing that UL has launched this new environmental practice, I’m fairly skeptical about where they are going with this and will remain so until I know more about the criteria of their evaluations.


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