November 2011

Crony capitalism at Safeway

November 29, 2011

A beautiful new Safeway opened recently in Bethesda, MD, where I live. It’s  just a couple of blocks from a nearly-new Giant supermarket. To attract shoppers, Safeway sold turkeys before Thanksgiving for 39 cents a pound. Maybe it was 33 cents. In any event, I hope we can all agree that this kind of thing–namely, competition–is what makes America great.

Except, that is, if you live nearby in Washington, D.C., where, as The Washington Post reports today, Safeway poses big hurdle to plan for Southeast Wal-Mart.

Walmart, it so happens, wants to open a new store at a long-neglected shopping center known as Skyland in one of the low-income precincts Washington. The trouble is, a Safeway across the street has a covenant from the 1990s that prevents a competitor from locating in Skyland. Safeway, to its credit, has 15 stores in the district and is one of the city’s biggest employers. But why it was given a promise that no competitor would locate nearby is anybody’s guess.

D.C. Mayor Vincent Gray’s office says hizzoner is trying to work out a compromise with Safeway.

Craig Muckle, Safeway’s manager of public affairs, tells The Post:

We want to be cooperative, but there is a reason that the covenant is in place to protect our interests.

Give him credit for honesty, if not for his faith in markets. He goes on to explain that city neighborhoods, unlike the suburbs, may not have enough buying power to support two big grocery stores.

In the city, with one possible exception, there is no grocery store directly across the street from another grocery store….To have more than one…someone may survive, someone may not.

Quelle horreur! Competition that results in winners and losers is evidently fine when it comes to the Superbowl, political campaigns and even suburban shopping, but not when it comes to buying groceries in your nation’s capital.

 

 

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Listening to executives of the International Energy Agency discuss  their World Energy Outlook 2011 report this morning (Nov. 28) at the Carnegie Endowment for International Peace in Washington, even as the COP17 global climate negotiations begin in Durban, I found myself recalling Eliza Doolittle in My Fair Lady when she sang:

Words! Words! Words!
I’m so sick of words!
I get words all day through, first from him, now from you!
Is that all you blighters can do?

Why? Because the cold, hard data in the authoritative IEA report underscores the yawning gap between the words that we hear from the world’s political and business leaders and what is actually happening on the ground (and in the air).

Here are a few examples:

Rhetoric:  Virtually every world leader and CEO says anthropogenic climate change is a serious problem. Thousands have traveled in Durban to talk, interminably, about climate justice, climate finance, post-Kyoto, etc.

Reality: Energy-related carbon-dioxide (CO2) emissions in 2010 were the highest in history. They’ve grown, in large part, because roughly half of the growth in energy use during the last decade came from coal, as this chart shows. Most countries and most companies emit more greenhouse gases today than ever.

Rhetoric: Just about everyone – business people, enviros, Democrats, Republicans — supports energy efficiency. What’s not to like? [click to continue…]

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Maybe the best retail ad ever

November 27, 2011

Patagonia's home page this weekend

In the midst of the madness of black Friday, and this weekend of American consumerism run amok, come a few wise words from the outdoor retailer Patagonia.

In a full-page ad in the New York Times, the privately held company asks shoppers to think more carefully about what they purchase, and the real cost of all the things we buy.

The headline: Don’t Buy This Jacket

“We ask you to buy less and to reflect before you spend a dime on this jacket or anything else,” the company says.

The rest of the ad is worth reading, and thinking about, so I’ll copy the text here:

It’s Black Friday, the day in the year retail turns from red to black and starts to make real money. But Black Friday, and the culture of consumption it reflects, puts the economy of natural systems that support all life firmly in the red. We’re now using the resources of one-and-a-half planets on our one and only planet.

Because Patagonia wants to be in business for a good long time – and leave a world inhabitable for our kids – we want to do the opposite of every other business today. We ask you to buy less and to reflect before you spend a dime on this jacket or anything else. [click to continue…]

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Elizabeth Grossman

Today’s guest post comes from Elizabeth Grossman, a gifted environmental journalist who is the author of Chasing Molecules: Poisonous Products, Human Health, and the Promise of Green Chemistry, High Tech Trash: Digital Devices, Hidden Toxics, and Human Health, and other books. Her work has appeared in Scientific American, YaleEnvironment360, The Washington Post, The Nation and Grist. I met Lizzie this past fall at the Society of Environmental Journalists (SEJ) conference; she’s been writing about science and the environment for more than a decade.

She reported this story by taking EPA data uncovered by the Center for Public Integrity, and checking it against publicly-available information from OSHA. Her story got my attention because it suggests (based on admittedly limited evidence) that companies that are careless or irresponsible about air pollution also have workplace-safety issues. I wasn’t surprised to see BP among them–my FORTUNE colleagues David Whitford and Peter Elkind did a great job dissecting its culture in BP: “An Accident Waiting to Happen.’  Seeing DuPont on the list did surprise me, since the company is known for its safety culture. This story first appeared at The Pump Handle, a website about public health and the environment.

We have learned from Environmental Protection Agency (EPA) documents obtained under a Freedom of Information Act request and released by the Center for Public Integrity earlier this month that there are currently about 465 United States industrial facilities on what the EPA calls its “watch list.” The list is made up of businesses EPA considers chronic violators of the Clean Air Act – but against which the agency has taken no formal enforcement action. An examination of these same companies’ occupational health and safety records reveals them also to be chronic violators of Occupational Health and Safety Administration (OSHA) standards.

These “watch list” facilities are located all over the country, but many are clustered in historical manufacturing hubs in the Midwest, Southeast, and along the Gulf Coast. Nearly all can be described as heavy industry. They include petroleum refineries and facilities making chemicals, cement, paper, paint, pharmaceuticals, and metal products, along with waste treatment (landfills, recycling, and incinerators) facilities, meat processing plants, mines, pipelines, a shipyard, and automotive plants. OSHA typically inspects about one percent of the United States’ 8 to 9 million workplaces annually, but more than 70 percent of the “watch list” companies have received OSHA inspections over the past ten years. Those without inspection records included US military facilities and mines that OSHA is not authorized to inspect, as well as a number of public facilities and utilities: municipal landfills, water treatment plants, and generating stations.

Overall, the OSHA inspection reports for the EPA “watch list” companies reveal what for many of these companies appears to be a history of chronic OSHA violations. Some of these companies had dozens of violations over the past ten years; a few had more than 100. (To round out the picture of these companies’ operations, I included both the specific “watch list” facilities and the individual companies’ comparable operations in other locations.) Among the companies with the most recorded OSHA violations at their various facilities around the country was BP Products, with more than 400 at facilities nationwide – violations that included 314 in one inspection record following the 2005 explosion at BP’s Texas City refinery that killed 15 workers. (The Deepwater Horizon incident does not yet appear in BP’s OSHA inspection records.) International Paper was cited for more than 295 violations, while Republic Engineered Products (part of Republic Steel) had more than 170 violations, various divisions of DuPont nationwide received more than 130 citations for OSHA violations, and the Greif company, manufacturer of packaging materials, was cited for about 100 violations nationwide in the past decade. Wheeling Pittsburgh Steel exceeded 100 violations since 2001, and Weyerhaueser‘s various divisions around the country were cited for more than 300. [click to continue…]

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As a global consumer products giant, with $44 billion euros [nearly $60 billion] in 2010 revenues, Unilever has a big impact on how and what people buy. Two billion consumers use a Unilever product on any given day. If you use Lipton Tea, eat Hellman’s mayonnaise or Ben & Jerry’s ice cream or use Dove or Lifebuoy soaps or  Suave hair products, you’re among them.

Paul Polman, Unilever’s CEO, embraces the idea that his company can make the world more just and sustainable. Unilever buys about 4-5% of the world’s palm oil, so it has promised to purchase all its palm oil from certified sustainable sources by 2015. It buys about 7% of the world’s tea, making it the world’s largest buyer, so Unilever aims to have all the tea in all Lipton tea bags sourced from Rainforest Alliance Certified™ estates by 2015, and 100% of its tea sustainably sourced by 2020.

“We have to take that responsibility,” Polman said today (Nov. 22) during a webcast called Sustainable Living: Mainstream or pipe dream?  The webcast, organized by the Guardian Sustainable Business, was held a year after Unilever released its sweeping Sustainable Living Plan, in which it promised to cut the environmental footprint of its products in half, help more than 1 billion people take action to improve their health and well-being, and source 100% of its agricultural raw materials sustainably. [See my 2010 blogpost, Unilever's big, broad, bold sustainability plan.]

But there are limits to what even a big company can do, so Unilever has begun thinking seriously about how to change consumer behavior around sustainability. Today, it released a new report called Inspiring Sustainable Living [available for download] which identifies five levers for change: Make it understood, make it easy, make it desirable, make it rewarding, make it a habit. [click to continue…]

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The view from the NRG suite at Redskins Park

The Washington Redskins played with enough energy to send Sunday’s game against the Dallas Cowboys into overtime, but by the time the ‘Skins fell to their sixth consecutive loss, my host at Redskins Park  — David Crane, the chief executive of NRG Energy — had left. Actually, he exited before halftime . . . to attend another NFC East showdown, the Giants-Eagles prime time game in New Jersey.

No, Crane is not a football fanatic. But the affable 52-year-old CEO is fanatic about promoting solar power, which is why he’s been spending time lately with NFL owners. NRG installed solar panels last summer at Redskins Park [See my blogpost,  An NFL rivalry...over solar], and he would like the company, which is based in Princeton, N.J.,  to deliver solar energy to the stadiums where the Giants and Jets, Philadelphia Eagles and New England Patriots play.

Why? To show people–particularly the influential, well-to-do types who attend NFL games–that solar energy makes sense, today.

“This is about demonstrating to the public the potential of solar,” David told me, as Dallas jumped to an early lead.  and we made our way up to the front of the suite. “I just want to make sure I see at least one play before I go,” he said, ruefully.

David Crane

Most utility company CEOs are, frankly, dull. Not Crane. He’s straightforward and occasionally outspoken, friendly and open, and ready to think in new ways about an industry that hasn’t changed all that much since Edison’s day. He is passionate about the climate crisis–he was active in USCAP, the failed big biz-big green coalition that lobbied for federal regulation of greenhouse gases, and he pushed hard to build a low-carbon nuclear plant in Texas until the risks grew too high post-Fukushima. He’s a friend of the Clintons, which is one reason why NRG made a $1 million contribution through the Clinton Global Initiative to deliver solar power to Haiti.

Now he is pushing hard for rooftop solar, smart meters and electric cars–a set of technologies that has the potential to transform the way utilities operate. [click to continue…]

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Thanksgiving shopping madness

November 20, 2011

Do we really need to start the holiday shopping season on Thanksgiving night?

Here’s a comment that showed up yesterday on an April 2011 blog post [Best Buy CEO Brian Dunn: Sustainability is all about people] that I wrote praising Best Buy CEO Brian Dunn:

Brian Dunn, what a thoughtful and caring person he likes to portray himself. As a current employee, I have to join my fellow employees in cutting our Thanksgiving time short because we are opening at mid night. Brian Dunn isn’t going to be working in a store for 14 hours straight. Correction, I get a measly 30 minute break somewhere in that 14 hours. On a regular work day, I work for 7 hours straight without a required lunch because my shift has to be longer than 7 hours to take a lunch. They don’t even let me break away unless it’s completely empty in my department (which is rarely the case). Best Buy also keeps diminishing the value of the employee discount, which is one of the best parts of working for them. Eventually, there may not be a discount. If Best Buy keeps making knee-jerk reactions like opening at Midnight on Thanksgiving day, there may not be a Best Buy down the road. Customers and Employees want to spend time with their families on Thanksgiving day!

Meanwhile, the San Francisco Chronicle reports:

Valerie Brunmeier of San Jose plans a festive feast for her family on Thanksgiving, but two of her sons will have to hustle off to their retail jobs at local malls later that night.

“How do you relax when you know you’re heading out the door at 10 p.m. or so to go to work, and work all night long?” she said.

…Target, Best Buy, Kohl’s, Gap, Walmart, Toys R Us and Macy’s are among the major retailers that plan to fling open their doors early this season. Some stores plan to open at 8 or 9 p.m. Thursday, while others will open a few hours later at the stroke of midnight, trying to jump-start sales amid an uncertain economic climate.

It’s an arms race, of sorts, and the losers are the thousands of workers who have to cut their holiday short.

The backlash against Thanksgiving night openings began with petitions aimed at Target on Facebook and change.org. [click to continue…]

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Right, left or center, most agree that U.S. climate and energy policy today is, at best, an ineffective and inefficient patchwork.

Better get used to it, said a bipartisan panel of Washington insiders today (Nov. 16) at the Atlantic Green Intelligence Forum.

For now, and for the rest of the Obama administration, when it comes to energy and climate, the White House and Congress will use the tools at hand, and not invent new ones.

“We all agree–big bills are dead,” said Carol Browner, the former White House climate czar and a Democrat.

“I never want to hear the word comprehensive again because once you hear the word comprehensive, you know a bill is never going to pass,” said James Connaughton, the former Bush II White House environmental adviser.

What this means, unfortunately, is that the U.S. won’t get an energy and climate policy that is sufficient to deal with the threat of global warming until 2013 at the earliest, even as greenhouse gas emissions continue to rise rapidly. Just a week ago, the International Energy Agency warned that it will be impossible to hold global warming levels to safe levels without dramatic shifts towards low-carbon energy sources in the next few years. [click to continue…]

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My Steve Jobs problem

November 15, 2011

In business, and in life, we’d like to believe that good behavior will be rewarded. Most books on management talk about treating people with respect, or being firm but not harsh, or being generous about sharing credit. What goes around comes around, right? Right.

So what are we to make of Steve Jobs?

Walter Isaacson

I’ve just read Steve Jobs, Walter Isaacson’s riveting biography of the Apple founder and CEO. It’s a terrific book, but an unnerving one–because Jobs was successful despite some sneaky dealings, despite his utter lack of interest in corporate social responsibility, at least as it is conventionally defined, and despite treating people in ways that violate most everything that’s taught at business schools, or, for that matter, in kindergarten.

He could be cold, unpleasant, petulant, arrogant, abusive and self-absorbed. What’s more, this dark side of Jobs seems to be  intertwined with his brilliant and obsessive devotion to making great products at Apple. A “demented genius,” one reviewer called him. Having said that, Jobs could also be sweet, vulnerable, boyish, charming and endearing–when he chose to be.

It’s hard to overstate what Jobs accomplished in his 56 years. No, he didn’t cure cancer or alleviate global poverty but he remade a half dozen industries, all with panache: personal computers, music, animated movies (with Pixar), phones, tablet computing and digital publishing. My life is richer, more fun and more productive because of Jobs. I’m writing this on a MacBook, and I own an iPhone4s, an iPad, and a bunch of iPods. I’ve run hundreds of miles with my Nano, loaded with podcasts or music from iTunes, and  I’ve spent, conservatively, close to $10,000 on Apple products for myself, my wife and daughters. [click to continue…]

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If you work in marketing or sustainability, you may want to join me tomorrow, Tuesday, Nov. 15, for a free webinar called Social Sustainability: Using Social Media to Advance a Corporate Sustainability Agenda. We’ll begin at 2 p.m. ET, 11 a.m. PT, and run for an hour, and those who join us will receive a free eBook from Sustainable Business Forum, which is sponsoring the webinar. I’ll be moderating, and you can register here.

The topic:

How can social media be a part of a smart sustainability program? Can social tools be used internally or externally to help make a company more sustainable or responsible? And, just as importantly, how can they be used to encourage consumers to engage with your sustainability message and corporate values? [click to continue…]

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